Audience

Queue Management system for companies

About QMAGIK

The experience of waiting at a service facility is said to significantly affect a customer's perception of the quality of service provided. The overall experience of efficient, courteous and superior service provided gets diluted with the bitter feel of having to wait for long. The good news is that there are tools available that service organizations can use to influence customers’ waiting experiences. QMAGIK is a queue management system that best integrates appointment and walk-in customer queues. It manages your dynamically changing waiting lines to ensure disciplined and guided customer experience. Special features such as Single Token Multiple Service Facility,Token Forwarding, Customer Profile based Prioritization, Video and Scrolling Advertisements etc. makes QMAGIK ideal for customer service focused organizations. Predicts and streamlines flow, Enables pre-defined or dynamic routing, Optimizes resource costing and staff load, Improves organizational flexibility and agility.

Integrations

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Company Information

QMAGIK
Founded: 2009
India
www.qmagik.com

Videos and Screen Captures

QMAGIK Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Live Online
Support
Phone Support
Online

QMAGIK Frequently Asked Questions

Q: What kinds of users and organization types does QMAGIK work with?
Q: What languages does QMAGIK support in their product?
Q: What kind of support options does QMAGIK offer?
Q: What type of training does QMAGIK provide?

QMAGIK Product Features

Queue Management

Virtual Queue
Appointment Scheduling
Communication Tools
SMS Marketing
Customer Surveys
Dashboard
Calendar
For Retail
For Healthcare
Supports Multiple Counters
For Banks
Contactless
For Restaurants
For Government