CSS IMPACT
CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.
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SysUpTime Network Monitor
Monitor network devices and computers for fault & performance. Easy to set up and customize - and it’s loaded with great features! Intuitive graphical user interface minimizes training requirements and increases productivity. No need for expensive consultancy or training. Transparent pricing model, affordable with no hidden costs. Measure and report real time performance against designated SLA. Use SNMP, PING, WMI and other protocols to monitor health of devices, computers and apps. Advanced fault management minimizes equipment downtime. Event de-duplication, automated actions and escalation help organizations identify potential problems faster. SysUpTime network monitor is easy to set up and use. It can monitor the availability and performance of your Windows and Linux/UNIX servers, workstations, software applications (SQL, Exchange, Web Servers, etc), and network devices (routers, switches, etc).
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Paessler PRTG
Paessler PRTG is an all-inclusive monitoring software solution developed by Paessler. Equipped with an easy-to-use, intuitive interface with a cutting-edge monitoring engine, PRTG optimizes connections and workloads as well as reduces operational costs by avoiding outages while saving time and controlling service level agreements (SLAs). The solution is packed with specialized monitoring features that include flexible alerting, cluster failover solution, distributed monitoring, in-depth reporting, maps and dashboards, and more.
PRTG monitors your entire IT infrastructure. All important technologies are supported:
• SNMP: ready-to-use and custom options
• WMI and Windows Performance Counters
• SSH: for Linux/Unix and macOS systems
• Traffic analysis using flow protocols or packet sniffing
• HTTP requests
• REST APIs returning XML or JSON
• Ping, SQL, and many more
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Lariat Collections Platform
Lariat is a 21st century collections platform - it's web based, secure and scalable. With intuitive and modern interfaces that increase productivity and reduce
Lariat connects all parties in the collections process on a single platform:
Creditors - Lariat's marketing grade client portal simplifies client relationships by providing reporting and transparency while protecting against 3rd party disclosures.
Debtors - debtors can easily make real time payments or set up their own payment plans through an anonymous payment payment screen or register for a secure portal capable of sharing sensitive information.
Collectors - the core of any collections platform is the collections interface. and that's why Lariat spent years researching and reinventing them.
Sales and Client Services - Lariat includes a fully integrated sales CRM specifically designed for the collections industry.
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