Audience

Sales teams, B2B & B2C businsses, SMBs and call centers who use the phone to sell, and want to have more conversations in less time, while automating follow-up and sales workflows.

About PhoneBurner

PhoneBurner is a power dialer and sales acceleration platform that helps B2B & B2C sales teams engage more contacts in quality conversations.

Now with ARMOR - the most comprehensive and done-for-you spam protection and answer rate solution.

With average answer rates >10%, PhoneBurner powers millions of conversations - with no awkward pauses or connection delays - for 3000+ revenue-focused clients.

PhoneBurner blends calls, email, and SMS and handles time-consuming tasks - like leaving voicemails, sending emails, logging calls, and performing post-call workflows. Reps spend their time talking and closing deals.

Manage an entire team from one dashboard. Access cutting-edge reporting and analytics, automatically distribute leads, monitor and coach reps live and ensure KPIs are trending in the right direction.

Teams rave about the productivity increases, ease of use, answer rates, and commitment-free packages. Try PhoneBurner free today.

Popular Alternatives
CloudTalk
CloudTalk
(1505 Ratings)
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).
Learn more
Dialfire
Dialfire
(22 Ratings)
Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure. Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation. Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out
Learn more
CallHub
CallHub
(313 Ratings)
CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today! CallHub is TCPA Compliant, offers 10DLC support and is SHAKEN/STIR enabled. We are the only communication platform to offer: * Spam label shield: To increase trust and contact rates * Unlimited free agent seats * Mobile app for agents: For easily distributed campaigns * Link tracking: To analyze engagement on your texts * Fast P2P texting: To eliminate the need to hit “send” a thousand times. 94% Customer Satisfaction Score 99.51% Uptime <3h Avg. first response time
Learn more
CallShaper
CallShaper
(25 Ratings)
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
Learn more

Pricing

Starting Price:
$149/month/user
Pricing Details:
Unlimited dialing - from $149 per month

Volume discounts available for teams based on team size. Admin account is free unless engaged in dialing.
Free Trial:
Free Trial available.

Integrations

API:
Yes, PhoneBurner offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

PhoneBurner
Founded: 2009
United States
www.phoneburner.com

Videos and Screen Captures

Play Video Cloud based dialer Automate workflows Clarity for every contact Send and track emails Custom reporting and live leaderboards Smart lead distribution
You Might Also Like
Our Free Plans just got better! | Auth0 by Okta Icon
Our Free Plans just got better! | Auth0 by Okta

With up to 25k MAUs and unlimited Okta connections, our Free Plan lets you focus on what you do best—building great apps.

You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your secuirty. Auth0 now, thank yourself later.
Try free now

Product Details

Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

PhoneBurner Frequently Asked Questions

Q: What kinds of users and organization types does PhoneBurner work with?
Q: What languages does PhoneBurner support in their product?
Q: What kind of support options does PhoneBurner offer?
Q: What other applications or services does PhoneBurner integrate with?
Q: Does PhoneBurner have an API?
Q: Does PhoneBurner have a mobile app?
Q: What type of training does PhoneBurner provide?
Q: Does PhoneBurner offer a free trial?
Q: How much does PhoneBurner cost?
Q: What pricing for support is available for PhoneBurner?
Q: What pricing for training is available for PhoneBurner?

PhoneBurner Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Progressive Dialer
Predictive Dialer
Surveys

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
Inbound Call Center
Outbound Call Center
Progressive Dialer
Real-time Chat
Reporting/Analytics
Blended Call Center
Database
Escalation Management
IVR / Voice Recognition
Manual Dialer
Predictive Dialer
Queue Management

Call Recording

Archiving
Instant Retrieval
On-Demand Recording
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Customer Pipeline
Social Media Integration

Email Tracking

Audience Segmentation
Campaign Management
A/B Testing
Event-Based Notifications
Location Tracking
Team Management

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Distribution
Lead Scoring
Performance Management
Lead Capture

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Management
Lead Capture

Sales Acceleration

Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management
CPQ
Predictive Analytics

Sales Enablement

Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Collaboration
Presentation Management
Proposal Management
Territory Management
Training Management

PhoneBurner Additional Categories

PhoneBurner Reviews

Write a Review
  • Aaron H.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Pretty good, but lacking some things that make it great."

    Posted 2021-08-18

    Pros: PhoneBurner is a pretty good predictive and auto dialer. It has a great number of features and integrations, and even functions as a good CRM if you need it to to book appointments and such. Once you get the hang of finding everything, all the settings are easy to edit and change.

    Cons: It's hard to navigate to settings from most pages. They need a drop-down menu of all settings on every page.

    Overall: It does what I need it to do. The staff on support aren't as knowledgeable as I'd like them to be, but that may be because they're outsourcing support.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?