Audience
Companies in need of a Call Center solution
About PRO-T-S
We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI systems, and telephony operations. PRO-T-S is a modular telephony system that features seamless connectivity with numerous CATI systems. It also offers study-selectable dialing modes and is scalable to your phone room needs. Features multiple dialing modes that are user-variable and accessible across multiple locations, projects, CATI interfaces, and telephony configurations. PRO-T-S pays for itself in under a year, and often in as little as six months. PRO-T-S helps you increase productivity, revenues, and profits by lowering system cost and boosting labor savings.
Integrations
No integrations listed.
Company Information
Marketing Systems Group
Founded: 1987
United States
www.m-s-g.com
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Product Details
Platforms Supported
Windows
Training
Documentation
Support
Phone Support
Online
PRO-T-S Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Queue Management
Call Recording
Archiving
Event Triggered Recording
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Call Sharing
Distributed Call Recording
File Transfer
Instant Retrieval
Screen Activity Recording
Video Call Recording
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telephony
Call Center Management
Call Monitoring
Inbound Reporting
Outbound Reporting
Predictive Dialer
Auto-Dialer
Contact Management
IVR / Voice Recognition
Telemarketing Management
VoIP
Voice & Data Integration