Cisco Unified Border Element (CUBE)
Cisco Unified Border Element (CUBE) is an enterprise-class Session Border Controller (SBC) that facilitates secure, scalable, and flexible voice and video connectivity between enterprise networks and service provider SIP trunks. It performs four critical functions: session control, security, interworking, and demarcation. CUBE supports signaling interworking between SIP and H.323 protocols, media interworking for DTMF, fax, modem, and codec transcoding, as well as address and port translations for privacy and topology hiding. It also provides billing and call detail record (CDR) normalization, quality-of-service (QoS) and bandwidth management, and media services such as media forking and proxying. CUBE can be deployed on Cisco routers or as a virtualized solution on Cisco UCS servers, supporting centralized, distributed, or hybrid deployment models.
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ConneXio
The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform.
ConneXio is The Future of Customer Engagement and Workforce Management Software
- AI & Voice Recognition IVRs
- Omni-Channel IVRs
- Voicemail and Call Menu Builder
- VoIP Phones
- CRM
- UCaaS / CCaaS
- Dialer
- BPO & Outsourcing
Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds!
Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways.
Featuring ways to make your job easier;
- Real-time Analytics & Reporting
- Custom-Tailored
- AI & Machine Learning
- Industry-Leading VoIP Network
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Perimeta SBC
The Perimeta Session Border Controller (SBC) by Alianza is a cloud-native, software-only SBC designed to provide secure, scalable, and flexible solutions for voice and multimedia communications. It supports various deployment scenarios, including VoLTE, VoNR, SIP trunking, and Microsoft Teams direct routing, making it suitable for fixed-line, wireless, and enterprise access and interconnect environments. Perimeta operates on a zero-trust security model, ensuring robust protection for cloud infrastructure. Its unique media and signaling plane separation allows for granular scaling to meet changing demands. The SBC features a secure distribution engine (SDE) for load balancing and distributed admission control (DAM), simplifying massively scalable deployments. It is compatible with public, private, and hybrid cloud environments and can be deployed on platforms such as AWS, Azure, OpenStack, VMware, and ATCA hardware.
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Talkdesk
Talkdesk® provides an AI-native customer experience platform for operating a human-AI hybrid workforce across service, sales, and support. Enterprise CCaaS supports the human workforce, while Customer Experience Automation (CXA) builds and manages AI agents and orchestrates work across the human-AI workforce. Both support voice and digital engagement. CXA uses agentic AI and multi-agent orchestration to coordinate AI agents, human employees, data, knowledge, and workflows across enterprise systems from request to resolution. CXA analyzes prior interactions to identify opportunities, helps teams build agentic AI agents using natural language, tests them before deployment, and optimizes them over time. Talkdesk Data Cloud provides unified, real-time context with governance and human oversight. Industry-specific AI, workflows, and integrations support more than 12 industries. CXA can be deployed with Talkdesk CCaaS or an existing cloud, hybrid, or on-premises contact center.
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