Audience

Companies interested in a CX solution built on a cloud platform that incorporates best practices and applied emerging technologies

About Oracle Cloud CX

Built on a cloud platform that incorporates best practices and applied emerging technologies, Oracle Cloud CX offers tools simple enough for business users to manage, yet powerful enough for developers to extend. Oracle CX applications are innovative and flexible, and provide consistent performance and security. Oracle Cloud CX takes a data-first approach, connecting customer behaviors, transactions, and demographics across marketing, sales, service, and your back-office applications to create the next great experience for each individual. Oracle has been helping customers manage, secure, and drive business value from data for more than 40 years. Data is our DNA. Create, syndicate, and distribute relevant and consistent content and offers to personalize customer experiences. Oracle Content Management anchors all enterprise content and assets—invoices, marketing assets, company files, images, and videos—in one place.

Integrations

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Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/platform/

Videos and Screen Captures

Oracle Cloud CX Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Oracle Cloud CX Frequently Asked Questions

Q: What kinds of users and organization types does Oracle Cloud CX work with?
Q: What languages does Oracle Cloud CX support in their product?
Q: What kind of support options does Oracle Cloud CX offer?
Q: What other applications or services does Oracle Cloud CX integrate with?
Q: What type of training does Oracle Cloud CX provide?

Oracle Cloud CX Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis