Audience

Retailers and brands that need a returns management solution

About Optoro

A Complete Returns Solution for Retailers and Brands. Easy for customers. Profitable for retailers. Better for the planet. From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process. Drive greater customer loyalty and reduce churn with a personalized, fully-configurable online Returns Experience. Reduce costs by streamlining returns processing and routing with data-driven Returns Management. Unlock maximum value on returned items and minimize environmental impact by routing items to their best channel with best-in-class ReCommerce.

Integrations

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Company Information

Optoro
Founded: 2004
United States
www.optoro.com

Videos and Screen Captures

Optoro Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Optoro Frequently Asked Questions

Q: What kinds of users and organization types does Optoro work with?
Q: What languages does Optoro support in their product?
Q: What type of training does Optoro provide?

Optoro Product Features

Customer Satisfaction

Survey Management
Complaint Monitoring
Feedback Collection
Analytics
360 Degree Feedback
Call Reporting

Returns Management

Shopper Self-Service
Automated Exchanges
Custom Return Policy
Branded Experience
Inventory Management
Smart Data Collection
One-Click Returns Processing
Returns Analytics
3PL / ERP Integration

Optoro Additional Categories