Audience

Companies searching for an Unified Communications system

About OpenText CX-E Voice

Deployed on-premises or in the Cloud, CX-E offers seamless integration with all major communications platforms – Avaya, Cisco, Microsoft, Mitel, NEC and more – complimenting any telephony and email infrastructure. Industry-leading functionality with end-to-end voice message encryption. Mobile application, single number reach, smart call forwarding, separated business & personal communications, inbound call screening, mobile number protection, and more. Ties together voicemail, email, and fax into one inbox. Text-to-speech, voicemail transcription, and secure messaging available. Speech enabled, hands-free/ eyes-free access to calendar, email, fax, and voicemail. Federated presence to calendar to play an informative personal greeting. Supports multiple attendants, speech-recognition interfaces, greetings for different departments, multilingual interfaces, scheduled messages, and more. Perform customized automated outreach via telephone calls or text messages.

Integrations

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Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

XMedius
Founded: 1993
Canada
www.xmedius.com/en/unified-communications/xm-connect/

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
On-Premises
Training
Documentation
Webinars
Support
Phone Support
24/7 Live Support
Online

OpenText CX-E Voice Frequently Asked Questions

Q: What kinds of users and organization types does OpenText CX-E Voice work with?
Q: What languages does OpenText CX-E Voice support in their product?
Q: What kind of support options does OpenText CX-E Voice offer?
Q: What other applications or services does OpenText CX-E Voice integrate with?
Q: Does OpenText CX-E Voice have a mobile app?
Q: What type of training does OpenText CX-E Voice provide?

OpenText CX-E Voice Product Features

Business Phone Systems

Call Recording
Web Conferencing
Call Routing
Call Monitoring
Employee Directory
Mobile Access
Virtual Call Center
IVR / Voice Recognition
Call Logging

Unified Communications

Calendar Management
Audio / Video Conferencing
File Sharing
Call Recording
Multi-User Collaboration
Call Routing
Fax Management
Mobile Access
Chat / Messaging
Voice Mail