RateTiger
RateTiger is a unified hotel management platform. Certified under ISO, PCI, and GDPR regulations, RateTiger is the go-to platform for top hoteliers for safe, secure, and seamless online distribution and channel management. Witnessing the industry in and out for 20+ years, we bring you the right tools and technology to fuel your business growth. RateTiger Channel Manager is the present age hotel management and online distribution tool that allows you to integrate your hotel PMS to unlimited direct and indirect demand channels. With real-time ARI update and reservations delivered into your hotel system, monitor your business performance across all channels and bring in the advantage of revenue maximization. RateTiger CRS is the central hub for controlling multi-channel multi-property room reservation and availability. Connect all booking channels, OTAs, wholesalers, metasearch, GDSs, and your brand’s website to the Central Reservation System.
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Comsys Hotel Management
A fully integrated front office system, restaurant point of sale, and a complete back office system. The system supports group and individual reservations, central reservation, multi-property handling, full guest history, traces & comments, travel agents contracts & rate codes, e-reservation, e-rooming-list dairect entry by tour operators through web interface, automatic routing, allotments & committed reservations, market segments & source of business analysis, full audit trail. The solution provides all types of required information, operational, analytical, financial & managerial. Also customized web reports can be executed automatically and e-mailed from the system on scheduled time plan for pre-defined email lists. Full interactive guest history & room history traces & comments.
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Cendyn Call Center
From enhanced tools and flexible workflows for reservations agents to loyalty program integrations and voice services, Cendyn offers powerful, web-based solutions for all your call center needs.
Empower your reservations agents with a full view of your rates and inventory, allowing them to easily answer property questions and reserve the right room and rate plan for guests quickly and flexibly, including making multi-room and multi-rate plan bookings on single reservations and overriding availability.
Utilize deep integrations with your loyalty or player programs and unite your data from multiple sources in a single call center platform, giving reservations agents a 360-degree view of your hotel’s most valuable and loyal guests.
Increase your ROI by driving more direct bookings and handling reservation calls more efficiently to minimize operational costs.
Track metrics including conversion rates, talk time and denial reasons through reporting solutions by Pegasus CRS.
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OPERA Cloud Central
OPERA Cloud Central centralizes data and functionality from the OPERA Cloud platform’s modules under a unified user interface and login. It brings together brand management across sales, contact center, distribution, loyalty programs, and platform configuration, enabling a comprehensive view of business operations across properties. Agents and sales teams access real-time inventory, rates, and account production; contact-center staff use an intuitive interface for faster reservation processing; and hotel groups manage global sales leads, event capture, and cross-property workflows from one system. By offering centralized rate and room inventory controls, the platform ensures consistency and enables dynamic pricing through interactive map- and list-based views. Lead- and account-management tools help convert inquiries into bookings and provide above-property visibility across the estate.
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