CHARMS
CHARMS is a secure, online case management system used to manage all aspects of record keeping for foster care, adoption, children residential, supported accommodation, residential family centres, foster carer recruitment hubs, adult shared lives (adult foster care), supported employment and other care services.
SCN is a not-for-profit organisation, and always will be privately owned. It follows the principles of sociocracy so that all staff and customers are part of the CHARMS community and its development and progress. It means that everyone - employees, customers, suppliers and, most importantly, users of CHARMS - have a say in what CHARMS does and what it needs to do. We strive to ensure that care staff, educators, social workers, support staff and others who deliver care and education, can get on with the job knowing that CHARMS looks after their important, sensitive information.
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CareLineLive
CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies & domiciliary care providers across the UK & Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing & the Care Circle portal for friends & family. Subscription includes CQC & CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management & compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR).
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London & Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from Accel-KKR in June 2025.
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StoriiCare
StoriiCare is an AI-powered EHR and care management platform for adult day care centers, assisted living providers, and care homes.
Trusted by 300+ care providers across 11 countries, it combines clinical documentation, private pay and Medicaid billing, and family engagement in one easy-to-use system.
Care staff document care digitally, replacing paper and reducing admin time.
Administrators gain real-time oversight.
Families stay connected through activity updates and shared care profiles.
StoriiCare includes Skye, a built-in AI agent that helps staff draft progress notes, identifies patterns in care data, and guides documentation workflows — no technical expertise required. Clinically, it covers assessments, care plans, medication administration, ADLs, progress notes, and incident reporting.
For billing, it supports private pay and Medicaid - invoicing, attendance, authorizations, and claims, all in one. Recognized for its ease of use and outstanding support.
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