Audience

Call centers and shared workspaces and companies looking to cancel the ambient noise of their physical workspace during calls

About Noise Firewall

Noise Firewall is a software solution for call centers and shared workspaces. It blocks the ambient noise of the call center/shared workspace and prevents customers from overhearing it. Shields the customers from the ambient noise of the call center such as other agents talking with other customers, supervisors giving instructions, announcements on the PA, etc. Supports hybrid work model which combines work from the office with remote work. For at-home agents, the Noise Firewall will also remove any non-human sounds like a dog barking, car horns, etc. Can be deployed in almost any telephony environment and supports both a distributed and centralized architecture. Does not require connection to any cloud service and in addition protects sensitive and private data from being overheard by the customers which corresponds with regulations such as PCI, FedRAMP, HIPAA, and GDPR. Provides a useful dashboard with statistics on call quality including a Noise Map of the call center.

Other Popular Alternatives & Related Software
IRIS Clarity
IRIS Clarity
IRIS Clarity’s voice isolation technology removes all background noise from your online calls. IRIS Clarity is an AI-powered desktop app that removes distracting background noise from your online calls. It works on both ends of a call so all participants can enjoy the clearer sound, no matter where they are. Tackle your online conversations with confidence. Keep everyone focused on your words, not your background. Trust that you can do your best work, stress-free. Sound professional no matter what’s beeping, ringing or drilling. Listen to a demo of how IRIS Clarity works in different environments. Create an account and download the app. Select IRIS as your audio input and output on your chosen conferencing tools. Enjoy clearer conversations without distractions. Enjoy conversations without background noise. Start improving your conversations, get started in two minutes. Explore custom plans for your call centre or enterprise.
Learn more
Meeami AI SWB Noise Suppression
Meeami AI SWB Noise Suppression
Meeami’s AI-based super wide band noise suppression technology is a low-power and high-performance noise suppression for edge devices such as laptops and mobiles, automotive, and wearables. It is also optimized for embedded devices such as DSP mixers for meeting rooms. You can download our noise-suppressing virtual driver application on Windows and Mac for a background noise-free conferencing and calling experience. Can run on application processors (Intel, AMD, M1, Snapdragon) or DSP chips. Low latency for real-time communications. 50+ noise types canceled clock noise, dog barking, door closing, and baby crying. Meeami, a pioneer with over 20+ years of experience in Audio solutions, is a spin-off of the former media processing and real-time communications group of Imagination Technologies and is the recognized leader in IP communications and voice IoT technology platforms for voice, video and messaging applications.
Learn more
Krisp
Krisp
(3 Ratings)
Krisp is an AI-powered noise cancelling desktop app for Mac and Windows devices that removes background noise in calls in real time. It’s designed to mute noise bi-directionally - both from the microphone and the speaker - allowing people to both speak and listen without noise. Krisp works with over 800 communication, conferencing, streaming and recording applications both on Mac and Windows. It can be used with any wired or wireless microphone, speaker as well as headphones of your preference. Equipped with world-class innovative noise cancellation technology, Krisp helps people have productive and professional conference calls anytime and from anywhere in the world. Krisp noise cancelling app is used by nearly a million professionals from a variety of high-performance companies. As of now, Krisp has cleaned noise from over a billion minutes of calls globally.
Learn more
SoliCall Pro
SoliCall Pro
(1 Rating)
SoliCall Pro improves audio quality when making calls from any PC/laptop running Windows. It can be easily integrated with any soft-phone/VoIP application like Zoom, Skype, Teams, etc. Performs noise reduction and echo cancellation on both sides of the call. In addition to the removal of non-human sounds, like car horns, it can be configured to cancel ambient human voices. Uses minimal CPU resources and does not use GPU resources. Small footprint, and simple integration with any soft phone. You can also record the calls. For Windows 11, Windows 10, Windows 8.1, Windows 8, and Windows 7.
Learn more

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

SoliCall
Founded: 2006
Israel
solicall.com/noise-firewall/

Videos and Screen Captures

Play Video Noise Firewall Screenshot 1
Other Useful Business Software
$300 Free Credits for Your Google Cloud Projects Icon
$300 Free Credits for Your Google Cloud Projects

Start building on Google Cloud with $300 in free credits. No commitment, no credit card required until you're ready to scale.

Launch your next project with $300 in free Google Cloud credits—no strings attached. Test, build, and deploy without risk. Use your credits across the entire Google Cloud platform to find what works best for your needs. After your credits are used, continue with always-free tier services. Only pay when you're ready to scale. Sign up in minutes and start exploring.
Start Free Trial

Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Training
Documentation
Live Online
Videos
Support
Online

Noise Firewall Frequently Asked Questions

Q: What kinds of users and organization types does Noise Firewall work with?
Q: What languages does Noise Firewall support in their product?
Q: What kind of support options does Noise Firewall offer?
Q: Does Noise Firewall have a mobile app?
Q: What type of training does Noise Firewall provide?
Q: Does Noise Firewall offer a free trial?
Q: What pricing for support is available for Noise Firewall?
Q: What pricing for training is available for Noise Firewall?

Noise Firewall Product Features

Noise Firewall Verified User Reviews

Write a Review
  • A Noise Firewall User
    Admin
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Voice Cancellation"

    Edited 2023-03-28

    Pros: Seamlessly listens to all the agents and using a unique AI technology identifies the source of each voice and keeps only the primary speaker. This software has a dramatic impact on call quality in our noisy call center. The Noise Firewall offers a dynamic dashboard that presents information on live calls & closed calls. The dashboard also shows a Noise-Map visualizing the noisy locations in the call center and identifies the noisy agents. And lastly, SoliCall's support team is very responsive and professional.

    Cons: Do not offer license to small call centers with less than 20 agents.

    Overall: We installed SoliCall several months ago and are very happy with both the product and the support. Worth every penny.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?