About Nicereply
Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.
- Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
- Increase your survey response rates by 200%
- See your data in your CRM and set triggers based on it
- Get 3x more feedback without sending more emails
- Customize both the look and content of your surveys
- Set goals, track KPIs, generate reports and more...
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Pricing
Starting Price:
$39.00/month
Free Trial:
Free Trial available.
Integrations
Company Information
Nicereply
Founded: 2011
Slovakia
nicereply.com
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Nicereply Frequently Asked Questions
Nicereply Product Features
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting