Audience

Companies searching for a solution to manage and improve their operations

About Newgen Claims Processing

Newgen’s Insurance Claims Automation & Management software, built on AI-first low-code platform, streamlines the full claims lifecycle, from first notice of loss to final settlement, through automated workflows, smart routing, and integrated document management. Customers can register and track claims through a web or mobile self-service portal, while the system automatically retrieves policy details, prevents duplicate entries, and routes cases based on workload and expertise. Built-in rules classify claims as fast-track or non–fast track, with flexibility to add assessors, investigators, and other stakeholders. Adjusters gain a unified view for registration, adjudication, document review, and communication. AI-driven insights support fraud detection, highlight missing information, and improve decision accuracy. Real-time dashboards monitor KPIs, SLAs, and escalations for transparent and timely processing.

Integrations

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Company Information

Newgen Software
Founded: 1992
India
newgensoft.com/solutions/industries/insurance/claims-processing/

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support

Newgen Claims Processing Frequently Asked Questions

Q: What kinds of users and organization types does Newgen Claims Processing work with?
Q: What languages does Newgen Claims Processing support in their product?
Q: What kind of support options does Newgen Claims Processing offer?
Q: What type of training does Newgen Claims Processing provide?

Newgen Claims Processing Product Features

Claims Processing

Co-Pay & Deductible Tracking
Case Management
Compliance Management
Payor Management
Adjustor Management
Customer Management
Claim Resolution Tracking
Policy Administration
Electronic Claims
Paper-Based Claims
Forms Management