Issuetrak
For over 20 years, Issuetrak has provided the best customer support and the most value per free end user of any issue tracking or help desk software available. You can choose whether to take advantage of our Cloud SaaS environment or host Issuetrak yourself on-premises - an option we remain committed to with new releases and software updates every 45 days on average. Let your powerful free end users have up to 50 permissions set by your administrator, or simply give them omnichannel submission options with no training needed (not even a login!). Perfect for teams of any size, and multiple industries including government entities, manufacturing, finance, healthcare, consumer products, education, and more.
- Connect to over 5,000 business apps with Zapier and our API
- Use Active Directory, AD Federation Services, Azure AD, and third-party OAuth for Identity Management
- and much more!
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aqua cloud
aqua is an AI-powered advanced Test Management System designed to make the QA process painless. It is ideal for enterprises and SMBs across various sectors, although aqua was initially designed specifically for regulated industries like Fintech, MedTech and GovTech.
aqua cloud helps to:
- Organize custom testing processes and workflows,
- Run testing scenarios of any complexity and scale,
- Create extended sets of test data,
- Ensure thorough insights with rich reporting capabilities and
- Go from manual to automated testing smoothly.
Additionally, it includes a unique feature called “Capture," which transforms the process of documenting and reproducing bugs into a 1-click action.
aqua integrates with all the most popular issue trackers and automation tools like JIRA, Selenium, Jenkins and others. REST API is also available.
aqua's streamlines testing and saves your QA team up to 70% of time, enabling you to deliver high-quality software and releases x2 faster!
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LogMeIn Resolve
LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks.
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Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide.
Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard.
Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows.
Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication.
Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding.
Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.
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