Alternatives to Neocase CS
Compare Neocase CS alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Neocase CS in 2026. Compare features, ratings, user reviews, pricing, and more from Neocase CS competitors and alternatives in order to make an informed decision for your business.
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Sogolytics
Sogolytics
Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. -
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Enterprise Bot
Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity. -
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Employment Hero
Employment Hero
Employment Hero is an AI-powered Employment Operating System that helps businesses manage the entire employee lifecycle through a unified platform for recruitment, HR, payroll, employee engagement, benefits, and workforce management. Designed for businesses of all sizes, the platform streamlines hiring, onboarding, employee administration, payroll processing, compliance, and workforce operations while reducing administrative workload. Employment Hero combines intelligent automation, AI-powered tools, and managed employment services to help organizations hire, manage, pay, and support employees more efficiently from a single platform.Starting Price: $7.00 AUD -
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Absorb LMS
Absorb Software
Absorb Software is an AI-powered learning management system (LMS) provider for all learners inside and outside an enterprise, across industries globally. Purpose-built for an engaging, personalized learner experience and efficient administration, Absorb LMS enables millions of employees, customers, partners, and members to discover, absorb, and apply the knowledge they need. From meeting compliance to motivating learners, up-skilling/re-skilling to improving productivity, and creating/curating to monetizing course content, the platform unlocks potential. Streamline course creation with Create AI Beta, a generative AI tool made for course creators and subject matter experts in organizations of all sizes and types to simplify the course creation process. It allows course creators to save time on research and design, while still producing high-quality content using Absorb Create. -
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Workterra
Workterra
Workterra is a fully configurable, easy-to-use benefits administration and enrollment platform built to simplify the growing complexity of benefits for HR and employees. Leading employers, brokers and carriers choose Workterra for its unmatched flexibility, robust reporting capabilities, and intuitive user experience. Workterra’s industry-leading technology, together with a comprehensive suite of administrative services backed by a dedicated service team of benefits experts, helps clients deliver a personalized employee enrollment experience, reduce administrative burden and streamline data exchanges with the utmost accuracy and security. -
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Nextiva
Nextiva
Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.Starting Price: $19.95 per month -
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Hubfly
Hubfly
Creating solutions that your customers and employees love. We work with businesses and startups to build future-proof solutions through innovation and thought leadership. Hubfly helped a startup in ideation, design & development of a B2C mobile app. Helping you with automation of administration and compliance for Microsoft 365. Automating the on-filed quality monitoring process for a foundry, brought down rejection rates by 7%. Fostering Internal Communication and Employee Engagement with Hubfly's intranet in a box built for SharePoint and Office 365. If you are looking to set up SharePoint for your company or implement best practices on how to best use SharePoint, our team of experts can help you define your information architecture, manage user permissions and plan for a successful rollout. Your SharePoint can be the go-to portal for your employees to know about the happenings within your company, to collaborate & communicate and add value.Starting Price: $10 per month -
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Siit
Siit
Deliver great service experiences to your employees. Support, engage and communicate with your employees at scale. Improve your operations and stay human. Maximize your team's productivity without sacrificing employee experience. The perfect combination of automation and human support to build employee relationships. Speed and scale employee services for any company size. Simple, intuitive, and modern ITSM. From requests to automation, one platform to manage your IT operations. Eliminate admin burden and be loved by your employees! Onboard, support & engage with your employees from one platform. Support your reps for more efficiency and speed up the pace of closing! Easily integrate with all your tools to collect insights and pave the way for a more satisfying employee experience. Automate manual work and analyze your actions. Siit helps you take control of your employee experiences.Starting Price: €45 per month -
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TPA Stream
TPA Stream
TPA Stream automates employee benefits and solves communication challenges across all benefit types, making it simpler, safer, and more cost effective for everyone that helps make employee benefits happen. TPA Stream is an insurtech software company based in Cleveland, OH. We work with health insurance brokers and third-party administrators to help them win business and streamline operations. Our customers tell us they love working with TPA Stream because we are flexible, easy to work with, and constantly developing new and innovative solutions. Win new business, streamline claims processing, and increase employee engagement. Experience easy automation for the employer invoicing process for CDH and COBRA. Automate the process to consume files, transform, and integrate with administrative systems. -
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Zoho People
Zoho
Zoho People is a cloud-based HR software that helps businesses streamline and automate every stage of the employee lifecycle—from onboarding to offboarding. Designed for organizations of all sizes, it simplifies HR operations with features such as employee database management, attendance tracking, leave management, shift scheduling, time tracking, performance management, learning, and HR workflow automation. Employees and managers benefit from self-service tools, while HR teams gain actionable insights through customizable reports and analytics. With mobile apps, seamless integrations, and a highly customizable platform, Zoho People enables organizations to improve productivity, ensure compliance, and deliver a better employee experience. Trusted by over 50,000 businesses worldwide, Zoho People empowers HR teams to build efficient, engaged, and future-ready workplaces. -
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BP2W
Satisfaction At Work
BP2W (Better Place to Work) is a unique Leadership Development, Culture Improvement, and Employee Engagement Building program that delivers fast, quantifiable results. Your people engage with a series of dynamic Measures, Activities, Goals, and Resources that quickly create a well-led, engaged, and productive workforce. It is the world's first, self-managed, online (but not e-learning) culture and behavior enhancing solution that helps drive Organizational Development and deliver the necessary Employee Experience for today's workforce. Short survey focusing on employee and team needs that assesses engagement levels and leadership impact. Colorful, informative charts that provide instant metrics at all levels and track progress across the business. Engaging and interactive exercises, speed-training, goal-setting, articles, advice, tips and more. -
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Simon
Simon
Simon is a cloud-based employee onboarding and experience software designed to create memorable and engaging experiences for new and existing employees. It offers features such as dynamic tracking, providing real-time information on each new hire's progress; mobile responsiveness, allowing new hires to complete their onboarding journey via smartphone or tablet; and customizable content to align with your brand. The platform includes a contract builder that delivers employment contracts in seconds using your templates, and it integrates with existing HR software through API integrations. Simon's intuitive notifications and workflow engines manage tasks from IT requests to probation reminders, ensuring all internal processes are completed on time. By automating administrative tasks, Simon reduces the time to hire and allows you to invest more time in engaging new employees. -
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Benify
Benify
Make employees aware of your full investment. A Total Reward Statement reflects employees’ total reward and compensation, including benefits and other add-ons, so they understand the true value of their employment. Use the platform’s integrated communication engine to send personalized, targeted messages. Send the right message to the right people using the right channel. Best yet, you can engage your workforce wherever they are through the Benify app by using push notifications. Before starting their first day, right through to their final day, digitalize the employee lifecycle with the platform’s preboarding, onboarding and offboarding tools. Enable employees to enroll in benefits digitally via desktop or through the app and reduce administration in the process. Manage your entire global workforce from a single source. With a global-but-local approach, administrators can gain insights from benefits and compensation data to assist with strategic decision making. -
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ChangeEngine
ChangeEngine
Discover, design, and deliver everything you need for an engaging employee experience. Send communications via email, Slack, MS Teams, and SMS. Deliver onboarding, new manager coaching, parental leave, and other key milestones automatically. Emulate your personal writing tone and generate impactful branded visuals in seconds. From communications to learning and development materials. Engage and educate your employees with content that resonates. Create impactful on-brand visuals for increased employee engagement. Personalize & launch entire campaigns within minutes instead of weeks. Understand which communication channels perform the best. Streamline onboarding with automated and personalized employee comms. Meaningful recognition and appreciate of employees, timely celebrating achievements. Enhance coaching with timely, regular, data-driven managerial nudges. How as a people leader you can save time and gain control across all your people programs with a centralized system. -
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allswers
allswers
Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.Starting Price: €85 per user per month -
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Ren
Good Authority, Inc.
Ren is a conversational AI leadership platform that is revolutionizing leadership coaching. Gone are the days of face-to-face coaching sessions that only scratch the surface of your organization’s L&D needs. With Ren, every employee has access to a 24/7 personal leadership coach. Ren understands your company’s heartbeat—its values, goals, and team dynamics. It offers private, secure coaching, enabling employees to tackle tough conversations, align with their teams, and foster personal growth based on individualized data profiles. Additionally, Ren is infinitely scalable and capable of being deployed to thousands of employees within your organization, giving real-time leadership coaching advice with the reach and depth that no other human coaching offering can match. Ren’s organizational dashboards provide unique insights while preserving individual employees’ privacy.Starting Price: Free -
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Cadalys Service Management
Cadalys
Built entirely on the world’s most powerful platform, Cadalys Service Management delivers immediate value for Salesforce customers with out-of-the-box ITIL processes designed to drive Continual Service Improvement (CSI) for any service delivery function, from internal help desks that support the IT needs of employees, to customer-facing operations that serve clients. Our core ITSM capabilities are designed to identify process improvement, automate routine tasks and anticipate and proactively address the issues that negatively impact both productivity and profits. Manage the services and service offerings for your employees, customers and partners. Identify gaps in your service offerings and provide superior value. Leverage powerful routing, workflow and collaboration capabilities to minimize disruptions and ensure your users are able to get back to work quickly. -
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ZIZO
ZIZO Technologies
At ZIZO, we prioritize employee retention through engaging gamified experiences and personalized feedback. Our advanced gamification platform creates a dynamic user experience similar to video games. Real-time progress bars and interactive incentives actively engage employees, ensuring enhanced job satisfaction. Our approach includes personalized feedback and interactive challenges, delivered through sophisticated software features. This combination not only boosts engagement but also creates a fulfilling workplace environment. At ZIZO, we’re committed to cultivating a stimulating work atmosphere, valuing and motivating every team member, leading to long-term retention and professional growth. At ZIZO, we drive team motivation and engagement through innovative game mechanics and gamification elements. Everyday tasks are transformed into exciting challenges, promoting productivity and teamwork. -
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Actimo
Actimo
Reach your remote employees in seconds while guaranteeing they can connect with each other, and share information instantly. Finally, it's communication your people want to read! Create training, guides and onboarding flows with micro-learning, making your teams ready to perform, any time and any place. Measure the impact of employee engagement efforts and empower employees and managers to achieve their goals. Real-time insights for everyone! Support business and the people within it, with a strong, branded employee experience. Get your 360° employee engagement app for remote communication, training and leadership, powered by Actimo. Support business and the people within it, with a strong, branded employee experience. Get your 360° employee engagement app for remote communication, training and leadership, powered by Actimo. Measure the impact of employee engagement efforts and empower employees and managers to achieve their goals. Real-time insights for everyone! -
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HONO
HONO.ai
HONO is an AI-driven HRMS and HCM platform built to help enterprises manage workforce operations through a conversational, headless HR experience. The platform replaces navigation-heavy HR interfaces with a unified natural language layer for employees and HR teams. HONO supports HR workflows such as recruitment, onboarding, employee core, workforce planning, time management, employee administration, talent management, engagement, exit management, analytics, payroll, and generative AI. Its conversational HRMS helps automate employee query resolution and deliver contextual responses across HR processes. HONO also provides multi-country payroll, data-driven insights, employee experience tools, and enterprise-grade security. Built for global enterprises, HONO helps organizations improve productivity, reduce HR friction, and deliver a more modern employee experience. -
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Boon
Boon
Boon is an enterprise coaching platform that unifies 1:1 coaching, manager development, executive coaching, and team workshops into one measurable leadership development system. Four integrated products serve every level of the organization: SCALE delivers personalized 1:1 coaching with ICF-accredited coaches for all employees. GROW provides cohort-based manager development through group coaching and peer learning. EXEC offers executive coaching and strategic sparring for senior leaders. TOGETHER runs team workshops that build shared leadership language and capability. Usage-based pricing means companies pay for sessions employees actually use, not empty seat licenses. Real-time coaching ROI dashboards give HR leaders and executives visibility into competency growth, engagement trends, and development outcomes without compromising coach-client confidentiality. 500+ ICF-accredited coaches matched by industry and functional experience. Trusted by 110+ enterprise organizations. -
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Asanify
Asanify
Asanify, a Techstars portfolio company, provides cutting-edge AI-based HRMS, payroll, and sales enablement engine that helps startups/ SMEs enhance revenues and save costs. Its industry-leading AI Tech engages employees through WhatsApp, Slack, and other platforms of your choice. Through our proprietary salary structuring and automated sales onboarding solution, we transform employee onboarding and improve motivation and retention. We would love to connect with any such company whose beliefs resonate with ours. We are a great fit for startups and small businesses who are looking to streamline and automate their complete hire-to-retire HR management. For global businesses, Asanify’s unique EOR and contractor management solution enables you to hire and manage your teams anywhere in the world and process their payroll in a hassle-free manner.Starting Price: $3.99 per user per month -
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Continu
Continu
Continu is a modern learning management system (LMS) built to streamline training, onboarding, and upskilling in today's dynamic workplace. Designed for flexibility, its AI-powered features and automations enable both in-person and remote learning, ideal for hybrid work environments. Continu supports extended enterprise training, offering consistent learning experiences for employees, customers, and partners. With seamless integrations and a user-friendly interface, it boosts learner engagement and simplifies program management. Organizations benefit from reduced ramp-up times, time savings for administrators, and improved training outcomes. Continu’s 96% satisfaction rating underscores its value in fostering a culture of continuous learning and development, making it a trusted solution for businesses across industries.Starting Price: Custom -
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KangoHR
KangoHR
KangoHR is an employee engagement platform focused on recognition, rewards, and soft skills training. It helps organizations strengthen culture, improve leadership, and boost employee morale through simple, effective programs. KangoHR provides tools to centralize recognition initiatives while ensuring compliance and budget control. Its rewards platform allows companies to manage global awards, gift cards, and personalized certificates from one system. The training offering emphasizes modern soft skills development through microlearning and practical, manager-focused content. KangoHR is designed to fit seamlessly into existing workflows without adding administrative complexity. Overall, the platform helps organizations turn people strategy into measurable business success. -
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Machine learning based ITSM software to meet all your service desk and IT service management needs. Increase employee and IT productivity by creating and fulfilling services, and resolving issues faster with embedded machine learning and automation. Avoid customizations and reduce the resources required to update and run your service desk – whether on-prem or in the cloud – and drive down TCO. Satisfy employees and let them get back to work easily and faster with a consumer-like service experience they expect, at their desk or on the go. Deliver automated services with rapid and measurable outcomes that result in a superior user experience and accelerate continual business process improvement. Get a grip on assets throughout their lifecycle at no additional cost. Benefit from SMAX’s modern user experience and ensure IT investment optimization and compliance.
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Thriving Springs
Thriving Springs
Thriving Springs is an AI-powered employee learning and engagement platform that helps businesses onboard, upskill, and retain employees through intuitive learning modules, behavioral training courses, and engagement surveys. The platform offers a comprehensive suite of tools designed to enhance workforce capabilities and foster a culture of continuous learning. Key features include a personalized learning portal for each employee, a generative AI-powered course authoring tool, and access to a content library covering topics such as leadership training, compliance training, diversity, equity, and inclusion (DEI) training, wellness at the workplace, manager effectiveness, customer centricity, and soft skills training. Thriving Springs also provides engagement surveys to measure and improve employee engagement, with the ability to map courses to employees based on survey results to drive meaningful impact. -
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ServiceNow Customer Service Management
ServiceNow
Great service means more than just engaging your customers. Connect customer service with other teams to resolve issues quickly and proactively. Elevate your customer service from request to resolution. Automate requests, proactively address issues, and deliver effortless experiences. Transform operations and empower employees to address customer needs quickly and proactively. Solve issues by connecting the entire organization. Automate processes from the front office to the back. Intelligently route cases to the best employee and gain visibility into the full case lifecycle. Monitor services to identify problems and notify impacted customers. Fix issues faster by analyzing workflow trends to increase automation and efficiency. Automate common customer requests, provide answers with an AI-powered chatbot, and embed self-service on any website. Capabilities that scale with your business. -
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Genesys Cloud EX
Genesys
Genesys Cloud EX is an innovative employee experience platform designed to empower and engage teams within contact centers and customer-focused organizations. By integrating powerful workforce engagement management (WEM) tools, it streamlines tasks such as scheduling, performance tracking, and skill development. Leveraging AI-driven insights, Genesys Cloud EX helps managers identify areas for improvement while supporting employees with personalized coaching and development opportunities. The platform promotes collaboration, transparency, and a supportive workplace culture through intuitive dashboards and seamless communication tools. With its cloud-based architecture, Genesys Cloud EX enables organizations to enhance productivity, improve employee satisfaction, and deliver exceptional customer experiences. -
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Cornerstone Succession
Cornerstone OnDemand
Expertly cultivate talent within your business through targeted individual, organizational, and leadership development programs that align with your strategic goals! With Cornerstone Succession you can create competency-based talent pools for all critical areas of your business. By leveraging Cornerstone Succession, you can identify high-potential employees easily, fill mission-critical roles quickly, and gain valuable workforce insights successfully as well as engage, motivate, and develop your employees. -
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ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
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Calabrio Quality Management
Calabrio
Strengthen relationships, deepen loyalty, and drive measurable impact across the business. Automate recording and reporting and streamline evaluations—so you can spend more time coaching and leading. Create shorter feedback loops to engage and motivate agents. Use intelligent analytics to focus your attention where it matters most. Let the voice of the customer lead the way to consistent, outstanding customer experiences. Tune out the noise and target the insights you need to meet your contact center goals and drive business value. Quality managers must monitor and coach employees, whether on-site or remote. This includes performing regular evaluations and training to ensure positive customer interactions while monitoring trends and ensuring compliance. For company leadership, a successful quality program is a key to keeping employees engaged and customers happy. Calabrio Quality Management allows you to understand the complete agent and customer experience. -
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BCS
BCS HR Software
BCS offers a comprehensive HR software suite designed to support every phase of the employee journey. From recruitment and onboarding to payroll administration and absence management, the platform streamlines essential HR processes in one integrated solution. Built to replace fragmented systems, BCS combines modular tools that work independently or seamlessly together. The cloud-based platform automates administrative tasks, giving HR professionals more time to focus on strategy, culture, and talent development. With real-time analytics, digital personnel files, and employee self-service features, organizations gain clear insight into workforce performance. Payroll processing stays compliant with collective agreements and legislation, ensuring employees are paid accurately and on time. Trusted by more than 3,000 customers, BCS delivers flexible, scalable HR software without hidden implementation costs. -
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Willis Towers Watson HR Portal Software
Willis Towers Watson
Help your workforce focus on what matters most – your clients and your business – by providing them with easy access to their HR information, in a personalized and meaningful way. Help HR drive behavior change through meaningful communication, measurement and technology. Gone are the days of one-size-fits-all employee communications, static HR content and time-consuming transactional interactions with employees. The new employee experience thrives on transparency, personalization and convenient, digital access to relevant information, platforms and processes to make your employees' lives easier and experiences richer, so they are more productive and engaged. Willis Towers Watson HR Portal Software combined with our extensive communication consulting expertise, helps you deliver: -
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Zigtal
Zigtal
Engage talent on-demand. Build agile teams for new initiatives. Manage outcomes, schedule, and hours. Adapt, collaborate and innovate. Employees steer their careers by aligning with personal aspirations and organization strategy. Unfold new possibilities of success. Empower your workforce to solve complex problems and boost customer experience. Supported and connected to build new skills. Nurture leadership by influence. Leaders open themselves to connect beyond organizational boundaries, aspire to be future leaders. Motivate employees to engage effectively, achieve results, build a personal brand and earn points. Insight of engagements, patterns behaviors, skills in demand, quantify outcomes and build future strategy. Boost employee engagement and retention. -
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HROnboard
HROnboard
Employee onboarding software to help you create amazing employee journeys for new starters, transitioning employees and leavers. Employee Onboarding software enables teams to automate the repetitive and tedious manual creation of job offers and provisioning tasks to onboard new employees. HROnboard reduces the amount of time HR teams and leaders spend securing the best candidates, freeing up time and immersing new starters into their team, faster. Fast offer creation and convenient digital acceptance will streamline the essentials of employee onboarding in a way that your team and new starters will love. Effortless induction journeys that bring together activities, tasks and team communication, into a seamless digital onboarding experience. Easily manage employee role changes from re-contracting, policy updates, managing bulk contracts during peak seasonal re-hiring or mergers. -
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Rise
Rise
Good things come in threes. Rise unifies HR + Benefits + Payroll into a simplified, personalized, all-in-one People Platform. Reclaim your time. Let Rise help you build a better workplace by focusing on your people and their experiences, not processes and paperwork. Personalize the entire employee experience—all in one place. Let employees view their personal journey, access employee documents and request time off—all within a tool they already use and love. Benefits administration is so much easier with Rise’s modern, easy-to-use, paperless benefits platform—with HR and payroll integration you’ll love. With Rise, your group benefits and payroll are always in sync, saving you hours in reconciliations and accounting. Plus, your employees can self enroll and update their own benefits plan anytime so you’re always up to date. Run payroll with one hand tied behind your back. It’s that easy. Rise integrates payroll with HR and benefits so you don’t have to sweat the details. -
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Botmind
Botmind
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second -
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Adobe Learning Manager
Adobe
A comprehensive learning platform - now reimagined to meet the needs of every unique learner. Adobe Learning Manager (formerly Adobe Captivate Prime) gives you complete control to deliver personalized learning experiences to your employees, customers and partners. Take advantage of AI-based recommendations to deliver a hyper-personalized learner home page experience. Embed learning in the flow of work by taking advantage of out-of-the-box integrations with popular martech platforms such as Adobe Experience Manager Sites and Marketo Engage. Train employees, partners, and customers effectively with a modern digital learning platform. Deliver a personalized learning experience that encourages discovery and consumption. Take advantage of rich analytics that enable effective decision making. Embed learning in the flow of work by integrating the LMS with other enterprise platforms via a robust API framework.Starting Price: $4 per user per month -
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Infosys Meridian
Infosys
Infosys Meridian, a Live Enterprise Workplace Platform, helps companies reimagine experiences in the work-from-anywhere era. The platform is part of Infosys Cobalt and enables enterprises to evolve into a remote-first, hyper-productive anywhere workplace that deepens stakeholder engagement, streamlines work processes, and enhances productivity. Designed to make processes simpler and smarter by adding context to every interaction, and with capabilities such as asset discoverability and digital prototyping. Powers intelligent operations for digital workers, nudging them for better decision-making, guiding them with productivity patterns, and empowering them with playgrounds to test, learn & succeed. Delivers simulated live experiences in an immersive virtual environment allowing for seamless engagement across employees, clients, and value chain partners. -
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Workgrid
Workgrid
Workgrid is a digital assistant that adds an experience layer to your digital workplace, helping to guide attention by putting contextual and personalized information, communications, and action items in one place. Simplify the workday, reduce digital friction, and empower employees to take action without having to switch between multiple disparate source systems or navigate through a sea of emails or message streams. With features like microapps, integrations, and chatbot, Workgrid helps deliver the modern, personalized experiences employees want and need by enabling teams to reduce steps, automate tasks, and streamline access to enterprise systems. Whether you add the Workgrid toolbar to your intranet, download the mobile app, or access via desktop app, Workgrid is available where and when employees need it, whether they work in an office, on the road, or from home. Learn more about how Workgrid can enhance your digital employee experience with a personalized product tour! -
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surround-view
HRDigital
surround-view is a people-centricity platform that uses digital feedback and coaching to motivate, develop and retain employees in times of digitalization. With the help of surround-view, companies put their most important stakeholders, the employees, in the centre of attention. Today, virtual leadership competencies are in higher demand than ever. Test surround-view now for free, using our “Remote Leadership” competence model and find out where you and your company stand. What happens next when 360° feedback has been obtained or when an employee survey has been completed? How can the greatest possible value-add be created for employees, teams and the entire company from the data obtained? What specific actionable recommendations can be derived? With surround-view we can help you to answer these questions and to translate the insights gained from feedback data into specific next steps. -
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InfiniteKM
InfiniteKM
InfiniteKM is a cloud-based platform enabling consistent, compliant Customer Experience (CX) at all touchpoints through superior Knowledge Management (KM). Customers get the right information at the right time while creating an engaged compliant business and operating model with consistent service delivery. Embedding into existing technologies (Salesforce, Dynamics, SharePoint, etc.) the InfiniteKM platform enables governance, risk, and compliance to easily cascade throughout the enterprise and ensure your teams are engaged and empowered with the right answers. Premiere organizations rely daily on InfiniteKM to ensure their teams and customers get the right information, up-to-date and relevant, across all channels for improved CX, and better adherence to compliance. They also leverage the platform to strategically drive leadership alignment, build team culture, and increase employee engagement - further improving their ability to deliver great CX. -
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Ambit
Ambit
Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions. -
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ExpressPigeon
ExpressPigeon
ExpressPigeon is the knowledge-sharing hub for everything eCommerce and marketing. Ecommerce and marketing done better. Expresspigeon is a multi-author blog always looking for a mix of best-practice and trends, delivered through the field experience from our experts and their organizations. We set out to create a place where email marketing and marketing automation professionals can share their passion, establish their thought leadership and increase exposure for their business/organization. With a focus on eCommerce, marketing, business, saas as well as related inbound- and content marketing topics. We are privileged to have bright industry minds share their thought leadership and experience with our audience. These contributors provide insights helping us truly create a “Value for Audience” experience.Starting Price: $9.99 per month -
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goDeskless
goDeskless
Remote and Secure Customer Engagement for Your Deskless Field Workforce. Delight your customers with on demand engagement experience. Tremendously increase productivity of your deskless field workforce. Increase productivity and efficiency of your frontline field workforce - anytime, anywhere. You cannot add more hours to the day but you can make the day more productive. Enable your workforce to be truly deskless and more productive with superior and modern data-driven business engagement experience. Make your employees happy by making their jobs easier. Improve business process efficiency by reducing manual processes. Reduce employee turnover and improve productivity via business process automation and superior engagement. Always stay connected with your sales data. Reduce friction through superior engagement and instant approvals. Increase pipeline predictability. Improve conversion through pipeline accuracy. -
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OpenText Web Site Management
OpenText
Manage and deliver content for web, mobile or other media channels. Marketing and Line of Business professionals are looking to gain a competitive advantage through better online engagement. They need the agility to quickly innovate and transform customer experiences and journeys and scale as the business grows. Agile organizations have long chosen OpenText Web Site Management to connect employees, partners and customers with information and manage their digital and omnichannel presence. Moving their Content Management System to the cloud helps companies further accelerate their digital transformation with easily accessible best-of-breed solutions and automated upgrades that ensure the latest capabilities. With the cloud, users also benefit from increased scalability and flexibility, streamlined operations and built-in microservices. Improve the experience for customers, partners and employees on all digital channels with a solution that integrates technology stacks. -
47
Livingroom
Livingroom Analytics
Livingroom is the new, groundbreaking employee engagement platform. By combining HR data with unique dynamic employee surveys, Livingroom identifies more than 1700 research-based drivers of engagement and performance, looking into everything from lightning to leadership, emotions, and customer culture. Compared to other solutions, Livingroom's in-depth powerful surveys are adjusting dynamically based on previous answers. Forget about repetitiveness. Each employee gets his/her own survey. This allows the platform to identify issues more precisely by looking into each employees' specific needs. The platform also offers managers tailored suggestions and actions for improving employee engagement. Livingroom Analytics is a start-up devoted to building a solution that can help organizations create thriving workplace communities where employees feel included, inspired, and involved.Starting Price: $2.5/month/employee -
48
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
49
Darwin
Mercer
Provide your employees with an engaging and accessible experience – wherever they’re based. Free your benefits team from time- and resource-intensive administration. Reward Center is where your employees access, enroll in, and manage their benefits. Its intuitive interface keeps engagement and satisfaction high. Control Center uses automation to free administrators from transactional tasks, improving efficiency and enabling them to deliver strategic value. Analytics Center gives decision makers usable data-driven insight that enables them to use benefits to meet their people and organizational goals. Darwin puts busy benefits professionals back in control. It engages your workforce and frees your team up to do the transformational work you wish you had the time for. -
50
iCON
UnicornHRO
A proprietary and fully integrated cloud-based solution, iCON automates and simplifies human capital management workflow processes, from hiring, onboarding, and administration through separation. All with comprehensive employee self-service capabilities that fully engage personnel to view and manage their own personal information such as enrolling in benefits, accessing their check stubs, and making an address change. iCON delivers fast and easy access to real-time data, and can be configured to meet your organization’s specific requirements. You don’t have to purchase and maintain expensive hardware. Enables better employee engagement with self-service capabilities. From recruitment to retirement and everything in between, Unicorn HRO’s flagship solution, iCON, streamlines every facet of human capital management for your organization.Starting Price: $6 per user per month
