Audience
Companies that want to use their best customers as brand advocates to chat with potential customers
About Needle
Live sales chat for ecommerce powered by brand advocates. Your best customers are your best salespeople. Put them to work with Needle. Next generation, brand advocate live chat is here. Needle finds your most passionate and knowledgeable brand advocates and connect them with customers on your website. Shoppers trust advocates because they’re not sales or service reps – they are peers. Convert browsers into buyers with better conversations. Slow, frustrating live chat experiences turn away shoppers and revenue from your website. Needle helps you drive customers to a purchase by offering a genuine conversation with a person who loves your brand.