HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform
It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income.
HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.
We make sure that you are 100% in compliance with the latest regulations, including GoBD
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Tripsee Concierge
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.
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Concierge Plus
Resident Experience Management with Concierge Plus
Our property management platform makes life easier for property managers and security companies by increasing efficiencies, improving resident service, and automating administrative processes so your condo or HOA runs more efficiently.
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The Digital Hotelier
The Digital Hotelier is an all-in-one cloud-based hospitality platform built to digitally transform hotel guest experiences and internal operations by bringing service delivery, communication, and revenue-enhancing tools into one system that works with existing hotel technology. Guests access services through a branded web app or QR code without downloading anything, where they can order in-room dining, housekeeping, laundry, concierge, maintenance, spa, restaurant bookings, and other amenities in their preferred language, and hotels can upsell offerings and integrate third-party services to create new revenue streams. On the operations side, The Digital Hotelier includes TeamStream, a centralized module that manages housekeeping, task assignment, maintenance, complaints, real-time communication, and collaboration so staff can coordinate tasks efficiently and respond rapidly to service requests.
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