Minubia

For sales & service teams, knowing where your customers are is vital to your business. TrackGo lets you & your team create a map of all your customers. Once your customers are mapped, it’s easy to see which ones are close by, and TrackGo will even route you to their location. When you track customers in TrackGo, the data is private to your team. All customer data is securely stored in the cloud, and is always in sync across your team & devices. TrackGo offers iOS, Android, and web applications. For each customer you are not just keeping track of their location. Setup tasks/reminders for yourself, or another team member for specific times. Keep contacts associated with each spot. View an Activity Feed to see exactly who has been there, when they were there, and what they did. Gone are the days of writing down what you did after each customer visit. Notebooks get lost & people forget. Keep track of exactly what happened during your customer visit right when it happens.

Design your custom work orders and reports. Offer your customer the information they need when they need it on their own smartphone. Link your forms in their execution order to build your own business processes following their natural or optimal workflow. Record the activity · Plan your business daily work. The new orders will be immediately in your technicians’ smartphones. Dispatch the orders automatically to your whole team with route optimization, and perform the minor adjustments during the day. Measure work times and use them to obtain the optimal results from your workforce. Record your field workers’ activity. Track their location and send the nearest person to the new services. Real-time field staff location allows you to prevent delays and react immediately to any incidence. Define your business Key Performance Indicators and use your custom forms data to get the most realistic view of how your business works, detecting optimization targets.