Audience
Individuals and Microsoft customers looking for an interface to review and approve or reject customer data access requests
About Microsoft Customer Lockbox
Most operations, support, and troubleshooting performed by Microsoft personnel and sub-processors do not require access to customer data. In those rare circumstances where such access is required, Customer Lockbox for Microsoft Azure provides an interface for customers to review and approve or reject customer data access requests. It is used in cases where a Microsoft engineer needs to access customer data, whether in response to a customer-initiated support ticket or a problem identified by Microsoft. Customer Lockbox logs are stored in activity logs. In the Azure portal, select Activity Logs to view auditing information related to Customer Lockbox requests. You can filter for specific actions. We've introduced a new baseline control (3.13) in Azure Security Benchmark that covers Customer Lockbox applicability. Customers can now leverage the benchmark to review Customer Lockbox applicability for a service.
Company Information
Videos and Screen Captures
