Universal Knowledge
Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality enabling internal employees and customer facing organisations to significantly increase productivity.
Powerful search, advanced content creation and moderation processes combine with high levels of insight ensuring your knowledge can be managed centrally with minimal administration overhead.
Deploy standalone, with configurable user and team workspaces, or integrated, with comprehensive APIs linking KPS Universal Knowledge to existing systems and content. This makes information available at the point of need, without the need to open a separate application. By embedding our knowledge management product into your third party applications, you save time and ensure successful adoption. Customers also benefit, getting the right answers faster. As a result, you both improve the customer experience and reduce operational costs.
SaaS and On Premise deployment options
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Whale
Whale is a knowledge & SOP sharing tool that centralizes all of your standard operating procedures, policies, and tribal knowledge so you can better onboard, train, and grow your teams.
Save your team several hours a week by delivering knowledge in their moment of need with our web application, chrome extension, slack bot, and more.
75+ templates and a powerful editor make it easy to get knowledge out of your experts' heads and into a simple and visually attractive hub.
Grow your team more quickly by making the knowledge they need flow automatically with assignments, flows, and suggestions.
Expert reviews, knowledge gap insights, and reporting dashboards help you understand what's working and what's not.
With the Whale browser extension, you can connect Whale to all of your favorite applications to surface relevant content in your team's tools, websites, and portals. The extension works with every web-based app.
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Opus●Guide
Opus●Guide is a tool to systematize your business. Create and manage processes, SOPs, onboarding, training, and knowledge. Chrome extension to generate documents fast, Follow your usual process, just click on buttons. Captures automatically and your process instruction is generated. Finalize your process instruction, and assign roles for easy access to an organization. Systematize your business seamlessly. With our extension, you can quickly capture your screen and create beautiful instructions with screenshots. Create step-by-step instructions in seconds. Capture screenshots, just by clicking on buttons. With Opus●Guide you can create step-by-step instructions in seconds. Click "start" in the extension to automatically capture screenshots and highlight the pointer while you do your process. Edit your newly created instruction.
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Document360
Document360 is an AI-powered Knowledge base platform designed to streamline knowledge management in organizations. It helps teams create, manage, and publish content effortlessly, ensuring clarity and accessibility for users.
Use Cases
Knowledge Base for Customers and Teams:
Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries.
IT Documentation (Including API Docs)
Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights.
Standard Operating Procedures (SOPs)
Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment.
User Manuals
Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
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