myOnlineReputationManager
Online Reviews have become a major concern for many businesses across the nation. Customers are writing reviews about businesses and their staff more than ever. And the number of platforms to facilitate these reviews is growing rapidly. Review websites such as Yelp, Google+ and Facebook are among the ones with the highest visits and traffic. Whether these reviews are positive, negative, true or false you need to take action. To protect your business you need to be proactive in monitoring and managing your reviews. You have to capture and publish more positive reviews to beat your competition. In order to do all this, you either need more time in the day (which you probably don’t have) or a simple tool to do it for you. myORM monitors and notifies you of any new reviews published of your business on major review websites. Request customer feedback through one or all of the various methods myORM provides.
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Reviews Manager
Reviews Manager simplifies online review management for businesses, automating feedback collection via email and SMS and guiding customers to share their experiences on major platforms, including Google, Facebook, Yelp, TripAdvisor, HomeAdvisor, Airbnb, Etsy, Booking.com, Homestars, and Zillow. Reviews Manager’s centralized dashboard aggregates reviews enabling businesses to monitor, respond, and share feedback efficiently.
Designed for businesses of all sizes, Reviews Manager offers in-depth analytics, AI-powered response suggestions, and seamless integration with popular website builders. Enhance your online reputation, improve customer engagement, and drive business growth with Reviews Manager's comprehensive review management software.
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Rising Star Reviews
Get a higher star ranking on major review sites by asking only happy customers for a review and all others for private feedback. Get 2X more reviews by automatically sending follow-up emails or SMS texts to customers who don’t respond to your first request. Just enter the name and email address or SMS phone of a customer and click “Send.” That’s it. You’re done. It couldn’t be faster or easier. Improve your reviews on Google, Facebook, Yelp, Zillow, TripAdvisor and any review site, big or small, that impacts your business. Make it easy for all employees to ask every customer to rate your business without giving employees full access. Get reviews for as many business locations as you like while still keeping your review marketing efforts quick, easy and simple. You’ll also get priceless customer feedback to keep improving your business. Our system makes it easy, fast, effective, and highly rewarding.
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SurgePoint
SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.
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