Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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VirtualJob
VirtualJob employees are available and ready to work for you according to YOUR needs. At any time, on any day, without any notice. Virtual employees cost you little and do not involve additional or hidden costs. You will always pay only the monthly cost. Virtual employees do what you tell them to do, with no exceptions. You choose what they do, when, and how. And they will continue to do so, 24/7. You can hire VirtualJob employees only when you need them, on a project basis, as a replacement, or even better, full-time. You can stop working with them at any time without additional costs. Our virtual employees use artificial intelligence to deliver real results that are useful for your business. Whether it’s writing an article, creating a product description, generating images, or publishing posts for your social networks, Scrivio will help you save 90% of your time. Scrivio will help you with all the repetitive tasks that you normally already do.
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Viktor
Viktor is a persistent AI agent that operates directly within your Slack or Microsoft Teams workspace as an autonomous coworker. Unlike traditional chatbots, Viktor has its own cloud-based computer where it writes code, deploys apps, and executes tasks across more than 3,000 integrations. It proactively monitors systems, analyzes data, manages campaigns, and creates issues or reports without waiting for instructions. Teams can ask Viktor to check analytics, update backend summaries, create project tickets, or optimize advertising performance directly in Slack threads. The agent runs for weeks at a time while maintaining context across projects and deadlines. It integrates with tools such as Linear, PostHog, Google Ads, and GitHub to automate workflows and coordinate teams. Designed to boost productivity, Viktor transforms Slack into an execution engine that gets real work done rather than simply providing answers.
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Odella
Odella is an AI workforce platform for building and managing AI Employees that handle real work across your organization. Teams can hire specialized AI Employees from a marketplace or build their own, connect them to business tools, assign clear roles and responsibilities, schedule working hours, and automate repetitive process work. Each worker learns how your tools, systems, processes, brand, terminology, and ways of working fit together, then uses that context to produce business-specific output. AI Employees retain preferences, feedback, decisions, and client context, improving their work over time. Every action is logged and reviewable, with workflow visibility, audit logs, and human-in-the-loop checkpoints for critical decisions. Workers can respond to event-driven triggers, process long-running tasks in the background, and connect with CRMs, email, Slack, spreadsheets, project management tools, finance systems, custom software, and everyday communication channels.
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