Audience

Any business or organisation who interacts with users (eg customers, staff, suppliers, tenants etc)

About Malcolm!

Malcolm! is a set of easy to use web based tools that help you interact with your users.

Turn recurring tasks and procedures into Workflows (forms / user journeys). Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates.

Teach Malcolm! the answers to your Frequently Asked Questions and let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve your content.

If you already have a website or app we make it super easy to surface the content you create in Malcolm! via a variety of embed, widget, overlay and plugin options.

If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub.

Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.

Pricing

Starting Price:
£30.00/month
Pricing Details:
Please look at pricing on our website for more details
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Acknowledgement
Founded: 2003
United Kingdom
malcolm.app

Videos and Screen Captures

Hub

Hub

Hub FAQ Knowledge Base Embeds, Widgets, Overlays and Plugins Control Panel Full look and feel control Workflows (forms / user journeys)
Portal
Portal
The modern client portal for innovative businesses. Let clients login on your own website to share files, sign docs, make payments, send messages, and more. One app for everything required to run a virtual business including billing, file sharing & eSignatures, messaging, intake forms, and a knowledge base. Portal lets you define precisely what your clients see. You can host Portal on your own domain and make every pixel look on-brand. Connect an existing marketing website or use our website builder to create a page optimized for professional services. Add the secure file-sharing and eSignatures module to your client portal. Replaces Google Drive, Dropbox, ShareFile, and DocuSign. Add the billing module to your portal. Give clients a branded payment experience. Replaces Bill.com and FreshBooks. Add the intake forms module to your client portal. Streamline the client intake process. Replaces Formstack and Microsoft Forms.
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Cognito Forms
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Cognito Forms is the form builder that empowers you to easily create powerful forms and interfaces. With extensive conditional logic tools, calculation capabilities, and form connectivity, everyone from no-code users to full-fledged developers can create their own custom online tools to automate their work. Integrate with your existing systems and use Cognito Forms to speed development, or simply replace outdated paper-based processes with smarter digital solutions. Cognito Forms is an online form builder that uniquely balances powerful capabilities with ease of use. This enables anyone to take their complicated or time-consuming processes and make them simple. Get started quickly using our free form templates and drag-and-drop form builder to create beautiful forms. Then, easily add conditional logic and calculations to realize the potential for automating your work.
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Noodle is the all-in-one enterprise platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc. Teams that use their Noodle communicate better and are more productive. Your people will see where everything is, understand what everyone is working on, all while improving the company culture. Features Cloud or On-Premise Options Fully Customizable Design Build Sites in Minutes Regularly Updated With New Features Flexible Password Controls Drag and Drop Features/Post Track Views of Content Unlimited Colors/Skins Create Polls/Surveys Sync with Active Directory 11 Supported Languages Built In Block Text Editor Follow Co-Worker’s Statuses Create Custom Workflows Embed Video and Photos Easily Archive Content Video Conferencing Build E-Forms and Reports Merge Multiple Calendars Optimized For Speed All Applications Included View Personal User Statistics Personal Digital Workspace Etc
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The Hub
The Hub
The Hub is an easy-to-use employee intranet and client portal used by big brands worldwide, including Nikon, Dominos and Legal & General. Securely share resources, boost employee engagement and improve internal comms with features like polls, surveys, intelligent forms, group forums and more. Securely hosted on the Google Cloud using, The Hub enables you to effortlessly connect employees & offices across multiple locations. Every Hub enables you to create unlimited communities, building private intranet environments with unique branding, content and users - perfect if you need a portal branded to each of your clients or partner companies. There's no extra feature charges or upgrade fees. Your Hub comes with total access to every new and existing feature, and you will be automatically upgraded to the latest version every time we release a new feature. Our intranet consultants work with you every step of the way to help you build and launch an intranet designed around you
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Malcolm! Frequently Asked Questions

Q: What kinds of users and organization types does Malcolm! work with?
Q: What languages does Malcolm! support in their product?
Q: What kind of support options does Malcolm! offer?
Q: What other applications or services does Malcolm! integrate with?
Q: What type of training does Malcolm! provide?
Q: Does Malcolm! offer a free trial?
Q: How much does Malcolm! cost?
Q: What pricing for support is available for Malcolm!?

Malcolm! Product Features

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Knowledge Management

Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Cataloging / Categorization
Decision Tree
Discussion Boards

Online Form Builders

Drag & Drop / No Code
Surveys
Quizzes / Questionnaires
Signup Forms
Pre-made Templates
Mobile Forms
Offline Forms
Reporting / Data Visualization
Import Existing Forms
HIPAA Compliant
Collaboration Tools
Conversational Forms
Assign Roles / Permissions
Data Tables
Export to PDF
Artificial Intelligence

Portal

Content Management
Document Management
File Sharing
Search
Chat
Collaboration

Malcolm! Additional Categories

FAQ

Malcolm! Reviews

Write a Review
  • Ramesh S.
    Senior Technical Support
    Used the software for: Free Trial
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Useful Knowledge-base Structure "

    Posted 2020-07-07

    Pros: #1- Malcolm is easy to use, web-based platform.
    #2- Forms, site wizards and surveys are easy to add.
    #3- Easy to interact with users.
    #4- supports the designed FAQ section for users to get their questions answered.

    Cons: #1- We had a positive response from users. No cons.

    Overall: Malcolm's platform is to build a knowledge base and FAQs for online sites. We used this web-based platform to add an automated answer for users in the FAQ section. It's a great platform to interact with users.

    Read More...
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