Alternatives to MIMS
Compare MIMS alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to MIMS in 2024. Compare features, ratings, user reviews, pricing, and more from MIMS competitors and alternatives in order to make an informed decision for your business.
-
1
ReachOut Suite
Fingent
ReachOut Suite is a cloud-based end-to-end field service management software built for service companies to optimize and coordinate their entire field operations. Easy to use and packed with features, ReachOut lets field service managers and technicians perform their jobs faster and more efficiently. Digitize field service operations with smart mobile-optimized forms. Gather data swiftly and accurately for conducting inspections or audits. Record customer requests using tickets, easily schedule jobs and work orders, dispatch technicians via the shortest routes, track work progress in real-time, generate professional-looking invoices on the spot & more with ReachOut.Starting Price: $12.00/month/user -
2
Sweven
Sweven
SWEVEN allows businesses to seamlessly connect and collaborate with your team, anywhere and at any time. This multi-platform and cloud-based SaaS solution gives you the power to receive, manage, assign, track, and bill for work (or product) orders of any trade. With SWEVEN in your workflow, you can bring together clients, vendors, field staff, technicians, project managers, customer service, and call centers in one shared, collaborative virtual environment to boost communication, efficiency, and control. - Complete control of your in-house field staff and vendors. - Track every service order and set priorities. - Get the right metrics in real-time to enhance your operations. - Submit tasks directly in the portal, no more phone calls or endless emails. - Preventive Maintenance. - Work order management. - Vendors and field staff mobile app. - Geolocation integrated. Say goodbye to spreadsheets, hello Sweven!Starting Price: $19/ Month / User -
3
What is TasQ? A best-in-class field service management solution, specially designed for today’s mobile service teams. Our cloud-based Field Service Management Software is accessible from any device, anywhere, anytime. Available for Android and iOS. Streamline your entire workflow, from job costing to dispatch and the ability to invoice on site. Just some of the features that make TasQ a powerful business management tool. Service and Project management: Keep the projects or jobs under control anytime, anywhere. Location Tracking: Send the right staff to the right job, in real-time! Inventory Management: Ensure your team gets what they need, when they need it, at the correct price. Invoicing on Site: Generate accurate quotes, estimates, or invoices on site. Digital Signature Capture: Complete every job right when it is done with our Digital Signature Capture system. Job Scheduling: Assign and schedule jobs in seconds with drag and drop and notify them instantly.Starting Price: $7 per month
-
4
Quick AMC
Quick AMC
Quick AMC is a robust software solution that facilitates intelligent and efficient field service operations across industries of all sizes. Our software aids businesses in optimizing scheduling, dispatching, routing, work order management, and other field service processes. Quick AMC streamlines and automates field service operations, resulting in enhanced efficiency and effectiveness. With Quick AMC, businesses can ensure that the appropriate technician is assigned to the right job, allowing for quick and efficient completion. Our main features include field service management, work order automation, effortless management, Performance tracking, Scheduling dashboard, omnichannel ticketing, Easy reporting and analytics, security, minimize manual errors, choose the right outsourcer, job tracking and visibility, Shorter resolution times. -
5
FieldPie
FieldPie
Convert opportunities into customers and keep them for life by overdelivering with FieldPie. Do all your activities in the field without interruption, even when the network connection is not available. Create invoices easily, track payment statuses and collect payments faster. Make service business decisions with the power of FieldPie AI. Receive appointments straight from your website. Keep in touch with your customers right from start all the way to finishing jobs. Schedule and dispatch the right person to the right job based on time, skill, location, and your business rules. Track team members and tasks in detail – real-time. Never lose touch with your clients. Retain great relationships by allowing them to access FieldPie interface to see their own records within their permissions. Collect payments anytime, anywhere with easy payment collection features of FieldPie and Stripe integration.Starting Price: $15 per user per month -
6
CX FSM
MobileForce Software
Imagine the impact on customer satisfaction and service capacity if you gave your service personnel faster, smarter and integrated service app to precisely execute critical tasks on the go. CX FSM is a comprehensive field service management system with easy to use interfaces for dispatchers and technicians, providing your service team with the right information, from all relevant data sources, at the right time, on any device. CX FSM Web and Mobile Apps are designed from the ground up for enterprise field service and customer service teams seeking immediate gains from applying real-time knowledge, inform teams with real-time insight and analysis -- all to execute decisive actions for critical service tasks on the go and delight customers. -
7
Field Service Cloud
Picksmart
Manages multiple field service teams and allocates Job Cards in real time, from your PC or Mobile Device. Dispatch, track and locate teams in the field quickly and effortlessly. Cut fuel costs with fastest route suggestions and much more. Maintain up-to-date client information, location, company status plus job card and payment history. All stored conveniently in one place. Increase invoice turn around with on-site job card sign-off on your Mobile device. Fast and effective quotation and invoicing systems saving time you can spend on growing your business. Stay up-to-date with what is happening in your company with live reports at a touch of a button. Field Service Cloud was born from the construction industry for the construction industry. FSC provides the longest and most comprehensive free trial period on the market.Starting Price: $11.57 per user -
8
ServiceEcho
ServiceEcho
ServiceEcho touches all aspects of your organization to reduce paperwork, improve end‐to‐end visibility, and provide the right information at the right time. Make scheduling your service teams more efficient with our easy drag-and-drop tool, while having high-level visibility on the work week and month. Make payroll and billing effortless with our Team Check-in feature. Easily track labour, travel and break times during any given work order. Minimize travel time with optimal routing to and from work sites. Conveniently located on your field teams' mobile devices. Instantly supply your teams with all job and customer details right on their mobile device, so they can show up on site ready to deliver great service. Make data-driven decisions with detailed performance reports without the need to manually collect and calculate data. -
9
ExpandIT
ExpandIT
ExpandIT enables organizations who perform service or installation to maximize productivity while reducing administration costs. Included in the solution are ExpandIT Service Portal, ExpandIT Service, and ExpandIT Resource Planning. ExpandIT’s Mobile Field Service Software connects field technicians with information they need to work anywhere, even offline! With ExpandIT, technicians can quickly schedule jobs in the field, manage their work orders and create reports on their mobile device, tablet, or computer. As soon as the field technician finishes a job, the data will flow all the way to invoicing in minutes. ExpandIT Resource Planning is built to support dispatchers. The Dispatch software receives real-time updates from the field, allowing for an accurate overview of the resources in the field. Dispatchers can easily schedule jobs to field technicians and track time, materials, and other resources. -
10
Work&Track Mobile
NEO managing mobility
Design your custom work orders and reports. Offer your customer the information they need when they need it on their own smartphone. Link your forms in their execution order to build your own business processes following their natural or optimal workflow. Record the activity · Plan your business daily work. The new orders will be immediately in your technicians’ smartphones. Dispatch the orders automatically to your whole team with route optimization, and perform the minor adjustments during the day. Measure work times and use them to obtain the optimal results from your workforce. Record your field workers’ activity. Track their location and send the nearest person to the new services. Real-time field staff location allows you to prevent delays and react immediately to any incidence. Define your business Key Performance Indicators and use your custom forms data to get the most realistic view of how your business works, detecting optimization targets.Starting Price: $10 per month -
11
ServiceWarrior
DesertMicro
ServiceWarrior is a trusted workforce optimization solution that helps field service companies increase the productivity of their field technicians and office staff. With ServiceWarrior, field service technicians can quickly access work orders in real time, process payments and collect signatures, and take advantage of interactive office communication. Meanwhile, managers and office staff can track technician location and progress, dispatch work orders, log reports for DOT compliance, and eliminate excess paperwork. ServiceWarrior works on any Android device. Enter a new customer, create a work order, a view which driver is nearest, and dispatch the order to that driver, typically under one minute. Some of the money-saving features include tracking fuel expenses, easier monitoring or your field employees' time, on-site payment collection, and inventory management. -
12
FieldPlus
MarginPoint
FieldPlus from MarginPoint helps service contractors manage customer data, work orders and inventory with one integrated solution. Technicians can easily access dispatched customer data for improved job completion rates and customer satisfaction. FieldPlus offers secure payment processing, QuickBooks integration, automated replenishment & complete inventory control of any warehouse, jobsite or vehicle. Grow your revenue with a powerful field service management software plus inventory management. Use flat rate pricing or time and material billing, get paid quickly with integrated payment processing. Eliminate stockouts through automated replenishment to complete more jobs, more accurately, in less time. Easily schedule jobs and dispatch work orders to your techs in the field. Create and manage customers and work order status from initial call to updating QuickBooks, minimizing paperwork. -
13
Urban-Hawks
Urban-Hawks
Made to improve workflow efficiencies, increase visibility, teamwork & profitability. Deliver quality service with a greater focus on agility & technical performance. Flawless field service software with higher first-time-fix rate. Optimizes service delivery, increases service revenues and drives business growth. Helps you quote, schedule, invoice and settle payments faster. End-to-End Field Service. Urban-Hawks connects your entire Field Service Operation from office, warehouse, technician to customer. For Improved service with focus, agility & technical performance. Improve operational support. Ensure right routes to customer sites, with the right parts onboard. Increase speed, for more productive service delivery. Update schedules, job details, and quality assurance checklists. View job progress and location in real time.Starting Price: $29 per user per month -
14
ServiceNow Field Service Management
ServiceNow
Connect field service with other teams and mobile tools to quickly respond to and prevent issues. Ensure the safety of both customers and workers. Boost customer satisfaction with efficient management. Complete work the first time Solve customer issues on the first visit. Automatically assign the most qualified people for the job and ensure they have the right info by integrating with customer service. Capabilities that scale with your business. Field Service Management groups key applications and capabilities into scalable packages that can grow with you as your needs change. Break down silos, automate workflows, and streamline processes. Reduce costs and increase revenue while you minimize efforts for your customers and employees. Improve deflection rates for dispatches and break down silos with integrated field and customer service connected to the rest of the business. -
15
Miracle Service
Nexent Innovations
Miracle Service's field service management software equips you with everything your service business needs to become more efficient and more profitable. Our Technician and Field Service Scheduling software ensures your technicians are in the right place, at the right time, with the right parts. Allow technicians to access and update service information via their mobile device, tablet or laptop. Miracle Service software integrates seamlessly with 20 standard accounting packages including QuickBooks. Quickly generate valuable technician, customer, equipment, and service contract reports. Over 130 standard reports provided! Efficient and easy to use contract management with automatic month-end invoicing to your customers. Easily track parts in your warehouse or trucks, track usage trends, monitor supplies for optimal levels and ensure proper billing for every part used. -
16
FieldGroove
FieldGroove
Field Service Software Built by Contractors for Contractors. FieldGroove is field service software that enables contractors to build estimates, schedule jobs, track assets, and invoice customers, from any device at any time. We realized that other field service management solutions were antiquated and difficult to use, so we built a cloud platform that just works. Serving some of the largest contractors in the US, FieldGroove lets you create and manage leads, estimates, jobs, and invoices all in one application. FieldGroove breeds a collaborative and productive workforce and allows you to easily monitor your daily pipeline, backlog, and employee performance. Sign up now to maximize your contracting business's efficiency. FieldGroove operates on tablets as well as computers, so your staff can create estimates directly in the field or on the job site. Providing a potential customer with a quote on the spot will increase lead conversions and improve your bottom line.Starting Price: $495 per month -
17
OfficeTrack
OfficeCore
Manage tasks and work orders and receive real-time information from field agents to reduce operational cost. Self-design cellular forms to support various workflow and collect valuable data and proof of delivery. Receive the technician with the most suitable skills using automation and planning tools. Provide the real-time location of the field service team to support ad hoc service calls and increase resource utilization. Record employee time with GPS location tracking to improve resource time allocation. Keep track of driver’s pickups and deliveries and receive proof of delivery in real-time. OfficeTrack is an innovative workforce management solution, optimizing field service management, driving efficiency, and improving customer satisfaction. OfficeTrack offers a wide range of functionality that is easily customized to meet the needs of many industries, from small and medium-sized businesses to enterprises. -
18
Cleargistix
Cleargistix
Cleargistix Oil & Gas Services is a cloud-based Digital Field Ticketing System that enables you to digitally capture revenue, safety, inspection, payroll, and other information in the field and track it through every step in the review, approval, and reporting process. Cleargistix is light, fast, quick, and easy and configurable to your operations, your staff, and your needs, increasing efficiency and company-wide productivity. Cleargistix streamlines communications and connects your office to your field assets, instantly. Everyone is connected, from dispatch to the crew, to accounting. The Cleargistix Dashboard gives you visibility to real-time information across all jobs, enabling improved decision-making and resource allocation. The Notification feature keeps you immediately informed on items that you need to take action on. This ensures that the review and approval process is timely. -
19
FocusERP
ENFOCOM International Corporation
Flexible and easy to use Software as a Service (SaaS) hosted on our servers and accessible via any device with access rights, no server and no expensive IT services. Designed to meet the production process of ISO 9001 compliant manufacturing facilities, streamlining your operations and helping your business grow. A fully integrated system that eliminates redundant data entry across accounting, resource planning, and customer management, significantly reducing overhead costs and human error. Your business could be wasting time and losing money at this very moment. The fact is that businesses not taking advantage of the benefits of fully integrated ERP Software are most likely giving up profit unknowingly. If you’re ready to reduce the wasted time spent jumping between programs and applications to gather information and coordinate resources, porting data from one application to the other, and not having accurate information on job costing, profit margins, inventory levels, etc.Starting Price: $75.00/month/user -
20
Field Force Tracker
Rapidsoft Systems
Field Force Tracker - A Feature Rich, Easy to Use, Comprehensive Field Service Software Solution Field Force Tracker™ is a very feature rich, comprehensive, enterprise-grade yet easy to use Field Service Software with the most powerful mobile applications in the industry. With it, you can quickly schedule jobs, dispatch right employees, collect accurate information, manage inventory, and invoice faster. Our field service software makes it easy for you to eliminate waste, get more done in less time and become more profitable. On top of it all, despite having enterprise grade features to support even the largest deployments, it is highly affordable even for the smallest businesses. It is a Web-based, Cloud hosted Field Service Management Software that will streamline Job Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Management, Employee Tracking, Asset Management, Customer Service TicketsStarting Price: $19.99/month/user -
21
Fieldcode
Fieldcode
Fieldcode is a leading field service management software built on 20 years of global expertise. It delivers a zero-touch process, automating ticket movement from creation to technician without manual intervention, and easing the workload for dispatchers. As the most cost-efficient solution on the market, Fieldcode offers flexible per-user pricing and advanced BI forecasting. It helps businesses manage their entire field service lifecycle for optimal efficiency and improved customer experience. -Automate and improve the productivity of field service professionals and resolve the complexities in field operations for various industries with Fieldcode. -Use BI Forecasting to analyze your business and plan ahead for your workforce requirements. -Manage end-to-end operations in a field service lifecycle including no-touch ticket creation with IoT monitoring, optimized route scheduling, automated dispatching and real-time analytics.Starting Price: $25 per user per month -
22
Tryoup
Tryoup
Ever wonder if your business could be even better? TRYOUP is a revolutionary job management software that tracks advertising, calls & sales for seamless, precise performance data. Accurately measure marketing spend, sales agents’ performance and provide your field service business with the opportunity to make the most return on investment. Tryoup is a powerful tool for field service businesses. You can connect with your field workers, allocate the best person for a job and increase your customer service response time. Tryoup’s dispatch board allows you to easily select a time slot and a team member to carry out the job.Starting Price: $50 per month -
23
Keeprop
Keeprop
Keeprop’s robust automation of job dispatching ensures that tasks are delegated to the right technicians at the right time. When a request is made by the user or device, the system automatically creates a work order and dispatches it to the technician that is in charge. The user-friendly mobile app will speed up the way in which you do your business, give you a current, real-time overview of situations, and will simplify your internal and external communication. It will help your staff to be more efficient and fully responsive. Keeprop, as an automated service management platform, supports different ways to access and use the events that occur on the assets. Keeprop provides the support for different aspects of IoT (Internet of Things) usage, which has become the worldwide standard for connecting devices. Using the innovative approach to solve the challenges of the complex field-service organization, it helps to automate the dispatch of work orders for a wide range of activities.Starting Price: $0.25 per month -
24
Real-Link
RealTimeDC
Used within industries such as Security, Facilities Management, Property Management and Hospitality, Real-Link is versatile data capture, reporting & management software. With Real-Link you can keep track of employees’ attendance, receive incident reports in real-time, digitize your forms, and much more. Real-Link Security Management provides you with real-time data on your guard’s operations. Our easy-to-use, cost-effective software utilizes cutting-edge NFC technology, giving you current details of guard locations, incident reports, alarm response and mobile patrols. You have access to all of this information in real-time-no checking log cards or typing up information after the event. NFC technology allows the collection of data, which is then transferred immediately to the server meaning that you can access the information from a web-based login. Access your forms, charts and reports on your Real-Link web portal. Easily export reports in various formats or automate via email. -
25
Fiberify
Trakeye
Field agents live monitoring console and individual field agent and vehicle tracking. Geo-fence entry/exit control. Field vehicle efficiency tracking. Field activity monitoring console. Location-based issue reporting. Find near-by agents to attend issues. Get service activity updates from field. View open issues and service activity on maps. Real-time Analytics. -
26
Next Service
Oracle
Next Service is a cloud-based native NetSuite application that extends the power of NetSuite into the field, with zero integration & on any device. It offers drag-and-drop scheduling & dispatch for work orders, configurable forms & checklists to ensure compliance, full asset service history, inventory management, scheduling of preventative maintenance & offline capabilities. Data is available in real time for in-depth reporting & analysis. Streamline your field service operations today. A robust and user-friendly field service technology solution is required to overcome these challenges. Delight all stakeholders, enable increased productivity, and transform engagement with your team members and customers with the solutions offered by Next Service -- field service software for NetSuite. Next Service is designed to meet the needs of field service organizations both large and small. Next Service IS field service for NetSuite. -
27
Nexus Service Manager
Nexus Digital Technology
Nexus Service Manager is a cloud based application that offers the highest level of field service technology. This system is designed to collect all information and activities for your business. By integrating and centralising all business information, it allows for a more efficient and more accurate storage and reporting of information. Businesses can utilize the functionality of Nexus Service Manager to manage day to day jobs, quoting, invoicing, data capture and storage as well as use this software as your customer and employee database. Improve efficiency within the business, maximize productivity with field technicians and increase cash flow significantly.Starting Price: $440.00/month -
28
Insight Field
Innologica
Your engineers are the front-line of your company. And they are mobile, very mobile. They need to know where they’re going next, scheduled or unscheduled. And stay in sync with the office, no matter where they are. When they get to the next location, they need the right information to get the job done. When your engineers are successful, your customers and business are successful. And since your engineers are mobile, you need a solution that’s mobile. Insight Field seamlessly connects your engineers with your back-office in real-time. Now you can deliver a better service and grow revenue by getting more out of your most important assets – your technicians! Enable dispatchers to recognize when a job is finished ahead of schedule and assign a new job. Once a job is scheduled or changed, it appears instantly on Insight Field as a notification. Your engineers will never miss a schedule change. No calls needed! -
29
Symple
Symple
Mobility simplifies many field service processes such as data collection and expenses tracking. Symple help companies with large and widespread field forces to improve the efficiency of their employees and increase productivity. With our advance field force management features, Symple will help field reps to manage, optimize and increase operational efficiency and gain a better understanding of asset management, capture and access information more efficiently. Businesses are becoming increasingly mobile. To manage employees in the field, businesses need to know what is happening in real time. Symple Field Force Management allow you to improve communication with your field force and increase productivity. Symple Retail Operation System help people do their jobs more efficiently and accurately. Symple takes existing processes and improve them, making them quicker, automated and more transparent. -
30
Field Service Trakker
Longwell Technologies
This top of the line Field Service Management Software is designed for companies that have to manage a fleet of trucks. The built-in dispatching software helps schedule and dispatch your trucks and employees efficiently as well as keep track of the inventory on the truck, track what was delivered on a job, and then replenish it from the warehouse. In addition to Dispatching, scheduling, and inventory control, Trakker can also generate accurate invoices based on the labor and materials used. That invoice can be immediately and automatically be emailed off to the customer, or be printed and sent via postage by the office. With a wide variety of options of hardware for the field force to work with, from smart cell phones to very rugged PDAs, to low-cost netbooks, to heavy-duty Panasonic Toughbooks there are options to fit everyone’s durability and budgeting needs. -
31
ServiceDeck
ServiceDeck
ServiceDeck is a powerful field service management (FSM) software ideal for various service providers. It streamlines operations, automates processes, and enhances customer connections through dispatching and worker management tools. Key features include: Smart Scheduling and integrated invoicing Automated Proposals and detailed reporting Worker Availability, GPS Tracking, and Document Management Efficient scheduling and dispatching tools AI-Powered Marketplace with a Business Directory and Service Providers database Customer Portal to manage requests, quotes, invoices, and job statuses Mobile App for live location tracking, work history, and project status updates Custom Integrations with platforms like Stripe, QuickBooks, and WordPress Elevate your field service operations with ServiceDeck's comprehensive FSM software. Experience the difference it can make for your business today!Starting Price: $25/month/user -
32
Wello Solutions
Wello Solutions
Running your field service using 10+ different tools? Repair jobs, maintenance, dispatch, workshop activities: Wello Solutions centralizes everything in one hub and gives you full control over your field service activities in real-time! Map your customers and their equipments in one place. Organize customers and their equipments across multiple locations and service contracts. Exit spreadsheets! Centralize. Instantly access all equipment information of your customers. Good field service starts with good work order preparation. From request to completion: all in one solution. Ensure everyone knows what to do, when, where and has the right parts at hand. Master your planning in minutes, not hours! Get more out of your available capacity, follow up in real time without phone calls. Automate and impress customers with punctual service. Impress customers with punctual service, again and again.Starting Price: €22/month/user -
33
FieldForcePro
CRMIT Solutions
Being native to Salesforce platform offers a best-of-the-breed field service management solution. Solution designed to go everywhere you go. The FieldForcePro Field Service Management solution is designed to deliver an integrated, proactive and easy-to-use interface to overcome obstacles such as diverse job skill requirements, lack of parts, travel schedule, and meeting service level agreements. FieldForcePro provides greater collaboration between Contact Center Agent, Dispatcher Agents, and Field Technicians by leveraging on the Salesforce platform, Lightning components, and Salesforce1 mobile application. Enabled with Assisted Scheduling and field-ready functionalities, FieldForcePro boosts technician productivity and increases your First-Time-Fix rate by 35%. You can prioritize and assign jobs quickly and easily. View work orders from anywhere, anytime.Starting Price: Free for basic -
34
Davisware GlobalEdge
Davisware
Save time, boost revenue, and scale operations faster with GlobalEdge, the industry’s No. 1 and only enterprise resource planning (ERP) software for field service businesses, including commercial food equipment service, HVAC, and petroleum service. Better manage and serve your customers by leveraging one centralized system, featuring customer management, service agreement tracking, scheduling, billing, purchasing, accounting, and more. Configurable and flexible views allow dispatchers and departments to control the information displayed about a job, types of jobs, or the jobs that are scheduled for the day, week, or month. From a centralized location, easily schedule recurring service from a single work order and dispatch calls to every division of your business in real time directly to your techs in the field. -
35
ServicePower
ServicePower
ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe. Deliver faster, smarter service to your customers with our integrated field service management suite. Our self-service consumer portal empowers and delights customers with real-time job status updates, field worker location, and two-way communication that improves visibility throughout the service lifecycle, from wherever they are. -
36
Zuper
Zuper
Get started for free and grow your business with digital booking, intelligence dispatching, and best-in-class reporting and analytics. Empower your customers with our best-in-class single window system for all their booking needs. Efficient management of the workforce at your fingertips. Dispatch the right team, to the right place, at the right time, with the right information. Get a 360-degree view of your business with our real-time insights on your KPIs. Make data-driven decisions a part of your business. Collaborates seamlessly with your field teams anytime, anywhere to deliver improved customer experience and rapid ROI with Zuper. Work orders are the core of field service operations. Zuper’s work order management feature provides everything you need to manage, monitor, and fulfill work orders, from work order creation and technician assignment to job execution and debriefing. Add checklist items to your work orders and associate with any status in a simple drag & drop style. -
37
bSmart WFMS
BCITS
Manage the field operations better than ever before with bSmartWFMS is a commercial off-the-shelf (COTS) Work Force Management System. bSmartWFMS empower on-ground utility staff with the power of cloud and mobility to manage and monitor field operations accurately. The bSmart Workforce Management Suite of Apps with increased device security to prevent misuse of information located on the mobile phone with security login and theft reporting, enables effective management of utility assets like meters and transformers, allows for easy spot billing and payment collection, Capture of Geo-coordinates and photos of required assets and facilitates digital meter test recordings. BCITS’s bSmart Workforce Management solutions for utilities (Power, Water and gas) brings the power of cloud and mobility into the hands of utility staff to manage and monitor the field operations in a precise and timely manner. BSmart Workforce Management Suite of Apps supports various operational tasks. -
38
Key2Act
KEY2ACT
Our Signature solutions deliver visibility into the real-time information that field service and construction businesses need to drive better decision-making and ensure profitable operations. Signature helps organizations effectively manage service work, control costs and increase sales. MobileTech arms your technicians with proven technology, enabling them to operate efficiently and deliver a high level of customer service. They can manage service calls and job appointments with easy access to the right information the first time. Managing work assignments just got easier with Schedule. With this single solution, dispatchers and resource coordinators can easily view, set up and organize appointments and work assignments. Schedule reduces repetitive tasks, cuts down on time spent creating and managing data, and delivers improved communication capabilities for a superior customer experience. -
39
Tract Systems
Tract Systems
Tract Systems is a complete field service management solution that helps business streamline internal communication and business processes. Tract Systems combines web, mobile, and advanced identification devices to increase tracking accuracy and allow real-time communication. Field technicians can use any mobile device to view work order details, see customer history, track time, and create invoices. All of your business' data is kept in one place so you can analyze the financial status of every part of your business. Tract's GPS Fleet Management module is designed to give business owners insight into the location of their key assets and behaviour of their drivers. The simple design makes it easy to know the location of assets at any time, play back routes, and receive alerts for things like speeding, hard braking, or irregular activity. -
40
Field Promax
Field Promax
Field Promax can help you streamline and standardize your workflow, manage your team of technicians, quickly communicate with your customers, process work orders digitally, and grow your business. Go paperless, manage your work from anywhere, and reap desired gains from every project! Work order management is much simpler with our prompt scheduling functionalities through which you can create and dispatch work orders, auto-generate work orders for recurring work and directly convert service requests to work orders. Field Promax works across systems and devices. With this ability to be on-the-go, technicians can update the progress of work from the field and supervisors can track the movement of technicians in real time. Time is money and we can help you monetize all your resources-the work of every technician, hours saved by going paperless and quick conversion of an order into a payment.Starting Price: $29 per month -
41
MTracker
Metizsoft Solutions
On-field employee tracking has become a significant necessity for any business that employs sales or service people. MTracker – A best Field Force Tracking App allows a business manager to stay update about employee schedule and distance traveled for a day. Field Force Tracking App System also helps the manager to be aware of the meeting time spent by an employee across various clients. GPS based Sales Employee Tracking System features allow the business to auto-generate dynamic reports from the data collected in the Field force tracking GPS based mobile app. Besides monitoring the location of your field staff, the app offers sophisticated ways to track and measure their daily on-job activities as well. For Security, the order will be booked by the name of the dealer with the reference name of the Sales Executive for the information. -
42
AceRoute
AceRoute Software
Key to happy customer is to set right expectations, and consistently meet them. Accurately plan your schedules and reliably estimate arrival at job location based on travel and service times. Customers have better things to do than sit around & wait. Optimize your schedule to shorten a typical four-hour wait window to one-hour. A narrow time window can make you significantly competitive. Dead time between jobs - Service more orders with less resources per day to maximize efficiency. Compress your schedules to minimize dead time while conforming to all the constraints you set. Nobody wants to pay more on gas than they need to. Eliminate needless travel by automatic geographic route allocation. Optimize route sequence to minimize total distance traveled and fuel cost.Starting Price: $29 per month -
43
FSM Grid
FSM Global
Now you can eliminate human error and let FSM Grid AI-driven technology automate your scheduling, routing, work orders and inventory control. Our Field Service Management Software also connects your in-field team to your back-office seamlessly, while integrating your legacy systems effortlessly through the cloud or on your servers. And with IoT devices to predict failures, Our smart technology schedules the technician and equipment before the problem occurs. FSM Grid enables you to drive efficiency, streamline your processes and optimize your entire service management experience. Seamlessly integrate your CRMs, ERPs & accounting systems. FSM Grid enables seamless objective-based resource allocation, improves dispatch efficiency, and facilitates effortless work completion. With real-time optimization, you can instantly respond to unexpected business changes or emergency orders and re-schedule your mobile force. -
44
Clik Service
Clik
Your centralized hub for everything from job sheets to invoices, quotes, and CRM. Clik Service is your all-in-one platform for job management, scheduling, planned maintenance, inventory management, invoicing, quoting, client communications, reporting, and more. Schedule jobs and track them from start to finish, send jobs to engineers when they’re out in the field and get updates when work is completed or a quote is accepted. Assign the right jobs to the right engineer at the right time and plan your work so you're always ontop of upcoming and ongoing work. Create bespoke reports that give you the latest stats on jobs and financials so you can track targets and plan ahead. Discover trends and gain invaluable insights into each area of your business. -
45
Trinetra iWay
Trinetra
Locate, connect, monitor, and maintain work intelligently without risk of errors. Real-time visibility on job status, and work orders to complete jobs faster and smarter. Manage revenue opportunities, sales lead via app and gain business excellence. Mobilize your dispatch from anywhere access to customer and easily schedule jobs. Job-status monitoring drives to take valuable decisions and be more accountable. Field Service Management for any Business makes integrated, proactive service possible. Simple application helps to match tasks based on technician skills, and geographic assignments with current location and more. Easy integration with existing ERP & enterprise applications. Business intelligence reporting in-line with your KPIs. Capture executive Location & other info via GPS on map. Customizable intelligent alerts & notifications on set intervals. Access to in-depth details on each job at fingertips. -
46
SAWIN
SAWIN Service Automation
Our all-in-one field service management software provides small-to-large service contractors with the tools they need to maximize their business potential. SAWIN software is packed full of features like digital invoicing, job scheduling and dispatching, payroll and time management, reporting and much more. Our software allows you to operate your business from anywhere at a price you can afford. With a user-friendly, organized platform for managing operations, SAWIN’s field management software makes day-to-day tasks easier. Our software ensures staff, technicians, and your customers are all on the same page. Create multiple customer contacts and service locations, set their communication preferences and billing terms, track referral sources, and store private and public notes, documents, images, and more. Today’s customers are accustomed to making purchases with a click, a tap, a swipe. What is your business doing to help emulate that same kind of online shopping experience? -
47
TrackPoint
Trackpoint
With TrackPoint® you can control the way your field activities are carried out by capturing location, duration, photo evidence, signatures, questionnaires and more! Many of the essential field activities of a business are not properly executed or supervised. TrackPoint® allows you to program, execute and supervise those activities that make a difference in your business. Capture photos, make annotations on the image and add comments. All without consuming device memory. Geolocate the information of your services from the web and guarantee that everything is captured in the right place. Personalize the questionnaires, photos and signatures you need on your computer and deploy them to your team instantly. Generate automated reports instantly, share them and access them from anywhere. Currently TrackPoint® is used as a tool to achieve these objectives in different areas.Starting Price: $300 per month -
48
WorkWave Service
WorkWave
WorkWave Service is an end-to-end field service management software designed to schedule jobs, dispatch workers, help you get paid faster and streamline all operations in order to improve profitability and maximize growth. Seamlessly build a professional website in minutes and improve your digital presence with our Website Builder. Drive sales and leads while bolstering your reputation with online reviews. Manage your teams more efficiently and improve your first-time quality of service using Customer Surveys. From scheduling jobs to dispatching workers to getting paid faster, WorkWave Service streamlines operations, reduces dependencies and creates a more informed, more productive workforce. Improve productivity, increase communication, and create company-wide visibility for your entire workforce. Assess performance, make smarter business decisions, and drive revenue growth. -
49
Dusk IOP
Dusk Mobile
Australian owned and supported, Dusk IOP brings together teams and data sources to work smarter. Through visibility, actionable insights, intelligence and automation, enable your field workforce, back office operations and customers to collaborate under the same virtual roof. From workforce scheduling to project management and workflows, Dusk IOP provides a scalable platform setting the benchmark for automation, visibility, compliance and safety. The single view that integrates easily to your systems. Schedule your resources or crews with drag 'n' drop dispatch and reassign work at the click of a button. Built in constraints for skills, shifts, location and more. Plan, collaborate and monitor Agile projects with notifications and multi views. Gantt, Task View, Kanban and a dynamic risk matrix. Streamline your projects. Replicate your paper forms from your virtual office. Increase your profitability by understanding true job costs including tool time, travel time and allowances. -
50
SERVICE MANAGER
Bluelight Software
The SERVICE MANAGER ties all customer management, proposals, work orders, scheduling, invoicing, and A/R functions into one complete software package. Add In-The-Field Inspections, Calendar Scheduling and Field Invoicing functions with the e-finity Mobile Solutions and you have the best Total Service Solution available today! The bottom line is that you want to lower administrative costs, improve scheduling, track work orders, manage inspection reports and sales profitability more efficiently while maximizing your profits. You owe it to your business to use The SERVICE MANAGER. e-finity is a form-based inspection tool. Forms define devices that have a series of questions to be answered by the inspector. Questions are answered by choosing from a list of valid answers, typing text, a number or date, auto-answer option sets answers on Yes/No, Pass/Fail type questions, deficient answers are automatically detected based on rules.