LoadOps

NovusMED is an ecosystem that includes call center, administrative, driver applications, and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs. Accurately manage calls and patient information. Monitor real-time performance and adjust resource capacity to meet changes in service demand. Manage will calls, confirmation calls, and recurring trips/standing orders in real time. Improved mileage reimbursement and cost calculators to manage multiple contractors, funding sources (payors), multiple providers, and volunteer driver programs. Enhanced credential management for vehicles and drivers. Manage subcontractor outsourcing with provider mobile, trip bidding, and trip offers. Able to see the closest vehicle and perform immediate bookings.

We analyze every minute of driving using artificial intelligence to identify risky driving behavior. Instantly coach your drivers to protect them, the public, and your assets. Effortlessly maintain ELD compliance with an easy-to-use, flexible solution. Our ELD supports all FMSCA exceptions and empowers the driver to own their compliance. Give your drivers turn-by-turn navigation optimized for their vehicle size and weight, and the ability to scan documents right from their tablet. All while you measure service time, identify unplanned stops, and monitor etas to ensure your loads are delivered on time. Dispatchers can quickly assign stops or entire routes to a driver or vehicle with drag and drop. Sometimes the schedule needs to be reorganized at a moment's notice, it's easy with our dispatch board. Quickly see on a map where your trucks went out of the route. Coach your drivers to increase efficiency.