Audience
Live Chat software for companies
About Live Support
52% of customers want to text your support agents. Live Support is a messaging app designed to grow your business by helping you be more reachable, personable, and memorable. Giving customers the option to use their cell phone's already installed texting program is a necessity to keep their attention and complete the transaction. Agents can discuss effortlessly on iOS, Android, or an online browser with all clients on their desired internet browser, whether or not the client chooses web-based chat or texting. Messaging is ranked as the #1 route customers would like to take to connect with businesses. With more than 50 billion messages delivered every day, it’s the most popular method to get to loved ones, friends, and these days, your company. Live Support helps make online messaging an easy task to be able to enable you to connect, convert, and maintain bonds with every customer that comes to you - regardless of the browser or device.
Other Popular Alternatives & Related Software
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All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions.
Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels.
Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software
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HelpCrunch
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Text
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales.
Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes.
• AI agent: resolves routine tasks, so your team handles only the chats that need a human
• Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave
• Help desk: routes chats to right agents with full context, so nothing gets lost
• Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast
• Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context
• Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically
Service that resolves faster, captures more, and turns tickets into sales.
Trusted by 35,000+ companies. Free for 14 days.
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Pricing
Starting Price:
$19 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
LiveSupport.com
Founded: 2016
United States
www.livesupport.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Live Support Frequently Asked Questions
Live Support Product Features
Live Chat
Canned Responses
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking
Customizable Branding
Geo Targeting
Transfers / Routing
