La Meer GRACE

With ClusterSeven Shadow IT Manager, gain control over the hidden spreadsheets and other data assets that put your enterprise at risk. Discover and manage the hidden, sensitive spreadsheets, applications, and data assets that lie outside of IT’s control – and create risk. Now you can easily and efficiently capture and maintain an inventory of the files your organization relies upon and monitor who’s making changes, helping you meet audit and compliance requirements and prevent problems before they impact your enterprise. Classify the risks associated with your newly discovered EUC files and organize them in a centralized database. Once you’ve established the spreadsheets your organization is using, you can carry out a deeper risk analysis on critical files using rules that matter to your business, such as the complexity of a formula or macro, use of sensitive terms in the file like “confidential,” inclusion of unprotected client or personal data, or the presence of hidden worksheets.

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.