Audience
Anyone looking for a cloud-based knowledge base provider
About KnowledgeOwl
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team is always here to help you get the most out of your KnowledgeOwl subscription.
Our customers' favorite features include:
- Full Branding and Theming Control, plus private domain at all subscription tiers
- WYSIWYG Editor plus the ability to edit source HTML
- Embeddable contextual help widget to surface your knowledge base content in your site or app
- Flexible Table of Contents organization and navigation
- Advanced Security and Restricted Access options
- All themes are mobile responsive out of the box
- ElasticSearch-based search functionality
- Glossary with automatic highlighting and pop-over definition of glossary terms
Popular Alternatives
Document360
Document360 is an AI-powered knowledge base tool designed for internal and public Knowledge bases. It is a SaaS platform that helps you to build a great self-service knowledge base, FAQ pages, User manuals, Product documentation, software documentation and more. It has smart AI features like AI-powered search, AI tag manager, AI description generator, uncompromised authoring experience, customization, real-time analytics, and enterprise-grade restore, back-up and versioning functionalities.
Now, with an additional add-on feature, you can generate API docs for internal and external users using your API definition files for developers.
Benefits of Using Document360:
- Smart instant search: Google-like search for quick help and dynamically look for the most relevant help articles.
- Built-in analytics: This feature filters data and provides the report to derive actionable data and insights.
- Integrations: Document360 works seamlessly with third-party
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Noodle
Noodle is the all-in-one enterprise platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc.
Teams that use their Noodle communicate better and are more productive. Your people will see where everything is, understand what everyone is working on, all while improving the company culture.
Features
Cloud or On-Premise Options
Fully Customizable Design
Build Sites in Minutes
Regularly Updated With New Features
Flexible Password Controls
Drag and Drop Features/Post
Track Views of Content
Unlimited Colors/Skins
Create Polls/Surveys
Sync with Active Directory
11 Supported Languages
Built In Block Text Editor
Follow Co-Worker’s Statuses
Create Custom Workflows
Embed Video and Photos
Easily Archive Content
Video Conferencing
Build E-Forms and Reports
Merge Multiple Calendars
Optimized For Speed
All Applications Included
View Personal User Statistics
Personal Digital Workspace
Etc
Learn more
GreenOrbit
With over 25 years of experience, we understand leaders' frustrations with overly complicated and expensive solutions. Our easy, out-of-the-box software helps you handle core business functions and streamline internal processes.
A GreenOrbit intranet will:
- Reduce friction by bringing everyday tools into a single seamless experience – giving your users the social and collaborative features they need without the distractions of platform-switching.
- Provide hybrid and remote workers with a digital tool to overcome disconnection and promote culture.
- Offer a secure, scalable, and reliable cloud-based platform.
- Increase productivity by providing access to relevant information and tools in a centralized location, reducing the time and effort required to find and discover
We believe an intranet should equip you to get your company going — not hold you back.
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RightAnswers
Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption.
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Pricing
Starting Price:
$79.00/month/user
Free Trial:
Free Trial available.
Company Information
KnowledgeOwl
Founded: 2015
United States
www.knowledgeowl.com
Videos and Screen Captures
Powerful and familiar WYSIWYG editor, with full control of your content's source HTML
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online
KnowledgeOwl Frequently Asked Questions
KnowledgeOwl Product Features
Knowledge Management
Cataloging / Categorization
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Collaboration
Decision Tree
Discussion Boards