Audience

Companies seeking a solution to evaluate information and route work to the right personnel

About Kenekt

Kenekt is an intuitive and highly intelligent Case Management Solution that seamlessly evaluates information and routes work to the right personnel at the most effective time. Kenekt is both a case management solution and a contact center solution, blurring the lines between industry practice and innovation. Powered by simplistic design, Kenekt takes the staples of contact center management and enhances them with case development, dynamic presentation, intelligent sequencing, environment integration, structured competition, and industry-defined modules. Eliminate the burden on internal IT resources with Kenekt's case development capability. Kenekt is exceptionally flexible when it comes to data management and case development. Kinect requires data, of course; however, you determine the specific fields, formats, data structures, and input methods. To enable such flexibility, Kenekt is supported by a fully configurable data architecture, a robust API environment.

Integrations

No integrations listed.

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Company Information

Gwynn Group
www.gwynngroup.com

Videos and Screen Captures

Kenekt Screenshot 1
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Product Details

Platforms Supported
SaaS
Support
Phone Support
Online

Kenekt Frequently Asked Questions

Q: What kinds of users and organization types does Kenekt work with?
Q: What languages does Kenekt support in their product?
Q: What kind of support options does Kenekt offer?

Kenekt Product Features

Debt Collection

Auto Dialer
Compliance Management
Contact Management
Client Management
Commission Management
Payment Plans
Agency Management
In-House Collections
Credit Bureau Reporting
Transaction Management
Callback Scheduling
Automated Notices