Cloud Gestion
Cloud Gestion has a series of features and functions that make managing your business much easier, simpler and more efficient.
In addition to being an online billing and management program, with the enormous advantages that this entails, we can also talk about some of its most important features.
With Cloud Gestion you do not just buy a billing program, you acquire a powerful, flexible and easy-to-use cloud application that is constantly improving, to adapt and even anticipate your needs.
The objective of Cloud Gestion is very clear: to help you simplify and streamline your billing methods, so that you gain time, organization, productivity and, therefore, cost savings for your company or business.
Everything is designed and developed so that you can make invoices online with maximum fluidity and speed.
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ServiceDesk Plus MSP
ServiceDesk Plus MSP is a web-based, full-fledged ITSM suite designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive help desk, service desk, account management, asset management, remote controls, and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Managing a number of accounts can be challenging without a tool to process and organize tasks for each account separately. It is easy to mix up contacts or services, miss SLAs, or simply not have enough time to finish all the necessary tasks when handling multiple companies. With account management, these mix ups and delays can be overcome. MSPs face the unique challenge of providing IT services to organizations that have multiple contacts, service level agreements, and work processes.
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Virima
Virima gives IT teams trusted runtime truth for agentic IT: a live, accurate record of what exists, how it connects, and what a change will affect, so people and AI agents can act safely.
Agentless scanning and an optional agent for Windows, macOS, and Linux inventory hardware and software across on-premises, cloud, and remote environments. Results feed a native CMDB that stays current on its own, with health scoring and conflict resolution.
ViVID™ Service Mapping turns CMDB relationships into dynamic maps with live overlays for open incidents, pending changes, and vulnerabilities, so teams can trace root cause and assess change impact before they act.
Virima integrates with ServiceNow, Jira Service Management, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix.
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SysAid
Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act from day one, resolving incidents, fulfilling requests, triggering workflows, and deploying changes without anyone touching them. It's not a chatbot. It's the only platform built to run agentic AI on ITSM guardrails your team sets, with every action logged and every rule visible. No black box, no code required, no developers needed. Incident management, request fulfillment, change management, problem management, CMDB, SLAs, and knowledge management all run in one platform, live in weeks, not months. Your team stops drowning in repeat requests and starts driving the projects that actually move the business forward. End users get instant answers in natural language, without waiting on a ticket. And when results happen, you have the visibility to prove it to leadership.
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