Audience

Companies seeking asolution to collect, standardize, and enhance call detail records

About Infortel Select

Infortel Select allows you to collect, standardize, and enhance call detail records through a single, user-friendly, customizable application. Organizations subject to communications compliance regulations as well as those that simply wish to have visibility into corporate call history will enjoy a fast and user-friendly interface to make easy work of searching, documenting and sharing communications events. VoIP brings with it the need and opportunity to manage voice quality. Intel Select associates QoS metrics like latency, jitter, packet loss, mean opinion score and severely concealed seconds with each call event to provide analysis and aid in the troubleshooting of poor quality calls. Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments.

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Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

ISI Telemanagement Solutions
Founded: 1977
United States
www.isi-info.com

Videos and Screen Captures

Infortel Select Screenshot 1
Infortel Select Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Infortel Select Frequently Asked Questions

Q: What kinds of users and organization types does Infortel Select work with?
Q: What languages does Infortel Select support in their product?
Q: What kind of support options does Infortel Select offer?
Q: What type of training does Infortel Select provide?
Q: Does Infortel Select offer a free trial?

Infortel Select Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Infortel Select Verified User Reviews

Write a Review
  • Robin H.
    IT Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best call accounting software and company "

    Posted 2023-02-02

    Pros: Granularity, visibility, and time saved thanks to its intuitive system. The new UI is beautiful as well!

    Cons: User interface can be overwhelming from all the choices.

    Overall: Hands down the best call accounting software available, bang for your buck and understanding of the unified communications environment.

    Read More...
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