FastTrack
Infinitus provides an AI-powered solution that helps healthcare businesses streamline administrative tasks and improve employee performance. FastTrack™, Infinitus’ AI copilot, bypasses payor IVR systems and hold times, enabling employees to handle more calls in less time. With features like intelligent call initiation, IVR navigation, and real-time call management, Infinitus boosts productivity, employee morale, and scalability. Designed for healthcare workflows, Infinitus integrates seamlessly with CRMs and EHRs to ensure compliance and scalability without additional staffing.
Learn more
ActiumHealth
ActiumHealth is the largest AI-powered patient communication platform, automating more than 50 million calls and 100 million messages to transform healthcare engagement. Its multimodal system integrates voice, SMS, chat, and email, providing seamless experiences across all patient touchpoints. The platform supports critical functions like scheduling, prescription refills, billing assistance, and preventative outreach. Designed specifically for healthcare, its AI agents understand medical terminology, urgency, and protocols while integrating directly with EHR systems. By handling routine inquiries and escalating complex cases to staff, ActiumHealth enhances efficiency without replacing human care. Trusted by leading health systems, it has driven measurable results such as reduced abandoned calls, improved accessibility, and millions in new revenue.
Learn more
Assort Health
Assort Health is an agentic AI platform built for healthcare providers that handles inbound and outbound patient interactions across voice, text, and web, achieving up to a 90% resolution rate. It operates 24/7/365 in multiple languages and autonomously manages tasks such as appointment scheduling, rescheduling, cancellations, confirmations, triaging provider questions, answering FAQs, retrieving lab results, fulfilling prescription refills, billing enquiries, and sending reminders or follow-ups. The system also routes handoffs to humans when needed, builds previsit notes tailored to provider requirements, and supports outbound outreach campaigns (e.g. waitlist, re-engagement) using voice, SMS, or email. Assort deeply integrates into existing EHR and practice management systems (Cerner, Epic, AthenaHealth, AdvancedMD, eClinicalWorks, and more) and leverages over 1.1 million workflows refined from tens of millions of patient interactions.
Learn more
Mend
Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.
Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.
Learn more