IndeCX

Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX

Boost well-being by knowing the perception of the people who make up your organization, and improving the organizational culture through the power of data. Unify the indicators of your teams, giving leaders visualization and management possibilities. Monitor progress and foster a culture focused on feedback and high performance. Attract, develop and retain talent in your organization. Become an agent of change through the digitization of people management. It makes all relevant information about the company and people available in one place, decentralizes its management and promotes self-consultation. The most complete and secure remuneration management platform in Latin America, adaptable to any industry and country. Serve your collaborators as you would like them to serve your customers. Integrate a multichannel Help Desk and improve the internal service experience!