Audience
AI-driven Business Intelligence solution for organizations
About Impact Telecom
Deliver the sales, support, and marketing your customers want by using our AI-driven products. Achieving success in today’s hyper-connected world requires a coordinated customer management system that connects every client interaction. Impact CRM brings together all the information your team needs to provide the best customer experience and presents it through a single interface. Using Machine Learning, Impact CRM extracts value from every interaction by analysing it for customer satisfaction. It protects your brand by flagging potential damage caused by poorly-performing team members and reduces compliance issues by highlighting possible infringements. Understand the mood of your customers, avoid compliance issues and protect your brand with ImpacTech. Every business knows the importance of exceptional customer satisfaction. It boosts the bottom line and improves retention. Then there’s the priceless benefit of word-of-mouth marketing that happy customers provide.
Integrations
No integrations listed.
Company Information
Impact Tech
Cyprus
www.impactechs.com
Videos and Screen Captures
Nextiva
Nextiva is a feature-rich cloud-based unified communications service offered by Nextiva. Offering businesses more ways to communicate than ever, Nextiva helps to empower today's modern businesses. Whether on the desk or on the road, teams subscribed to Nextiva can enjoy seamless mobility, clear communication, and a scalable service. All conversations in one place with phone, SMS, video, and email together with customer experience and productivity tools. Reduce app fatigue by communicating with customers and teams from one tool. Get rid of productivity loss from not having the information you need, when you need it. Communicate with customers however they come to you and track their conversations and feedback in a single view. Learn more about our favorite customer engagement tools. Understand how your customers feel through every interaction.
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GoVoIP
Tired of being on hold forever and when you final speak to someone, they say let me call you back with no response? GoVoIP does not do this and you will have access to your own portal to make your own changes to your phones and your account. Don't want to do it yourself, send a simple email and we will get the task done for you. We perform service around your needs. We offer a VoIP phone for as low as $14.95/phone/month or $14.95/SIP Trunk/month. We offer 4G VoIP wireless that does not go through your network router so the customer can receive clear voice calls; we also offer managed routers for customers to use when needed; we offer a fax solution that can connect to customers legacy fax machines so they can send/receive faxes not only through their email but on their fax machines.
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XCastLabs
The First and Still the Best in VoIP Communication! Our proprietary technology has been providing telecom services for over 20 years. XCast’s broad suite of products—Hosted IP-PBX, SIP Trunking, Carrier Services and Call Center Solutions—are available directly from XCastLabs or through our white label Resellers, our agent partners, carriers or call centers. XCast exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance.
XCast’s Hosted PBX solution is delivered over the Internet to any of your connected devices. Promotional plans start as low as $9.95 per month and include FREE Outbound minutes and a FREE Yealink Business Phone per extension. Sip Trunk Plans begin at $4.95 w/unlimited inbound minutes and free installation.
Our Automatic Call Distribution (ACD) system has full reporting, automated customer callback, custom prompts, music on-hold, call recording, call monitoring (with whisper and barge-in), call transfer and more!
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Telnyx
See how the developer friendly Telnyx API can transform your business communications. Telnyx is an all-in-one communication platform designed to be tailored exactly to your needs. We created our network with real-time communications in mind so we can deliver quality calls, messaging, and data around the world. Easily build reliable messaging with our SMS API. Keep your data safe by setting up two-factor authentication using SMS or voice codes. Plug and play your VoIP setup in minutes and get carrier-grade voice with elastic SIP trunks. Our cloud-agnostic approach means you can rest easy knowing you are protecting in case of a network failure. With Telnyx deploy communications exactly to specifications.
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Product Details
Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online
Impact Telecom Frequently Asked Questions
Impact Telecom Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
IVR / Voice Recognition