Audience

Companies searching for a collaborative repository solution for user feedback

About Herald

With Herald, customer problems don't get lost in CRM, Slack, or email threads. Gain analytical superpowers. Recall any feedback from any customer on any issue. See every customer with a given problem instantly. With user feedback consolidated in Herald, streamline and automate followups to gain clarity on the customer's problem. Herald enables product teams to get customer-facing teams aligned on product strategy. Relay decisions efficiently: easily update all account owners about the status of customer-requested features with a single click. Capturing, organizing, and sharing customer feedback is a breeze with Herald. Get requests from your accounts reviewed by product team consistently. Easily see the latest status of every customer ask. Provide customers a private view with the up-to-date status of their asks. Use completed items as collateral during account renewals and expansion. Leverage it to re-engage with a lost prospector churned customer.

Pricing

Starting Price:
$50 per month
Free Version:
Free Version available.

Integrations

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

Herald
Founded: 2019
www.heraldhq.com

Videos and Screen Captures

Herald Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Online

Herald Frequently Asked Questions

Q: What kinds of users and organization types does Herald work with?
Q: What languages does Herald support in their product?
Q: What other applications or services does Herald integrate with?
Q: How much does Herald cost?

Herald Product Features

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Herald Additional Categories