Audience
Companies requiring an advanced knowledge base and AI customer cervice platform
About HelpLook
Experience document-based AI customer service and AI search services, let AI understand your business better. Save labor costs and easily build a professional help center (supports multi-terminal adaptation). Support custom domain name and SEO configuration, provide personalized configuration with real-time preview, and enhance brand building. Directory interaction is simple and elegant, content status is clear at a glance, and document management is easier WYSIWYG rich text editor, supports inserting and editing multiple elements, and automatically saves edited content
Other Popular Alternatives & Related Software
NiCE CXone Mpower
NiCE CXone Mpower is an AI-first customer experience platform designed to improve CX at scale. It unifies experience automation, AI agents, knowledge management, and analytics into a single, secure platform. The platform uses purpose-built CX AI models to resolve customer needs instantly and proactively. NiCE enables businesses to automate customer intent from initial interaction through fulfillment. With real-time dashboards and reporting, organizations gain visibility into AI-driven CX performance and outcomes. The platform integrates seamlessly with existing enterprise technologies through hundreds of prebuilt integrations. Trusted by global brands, NiCE powers billions of customer interactions each year with measurable business impact.
Learn more
Guru
Guru is the AI Source of Truth for your company.
It’s an AI knowledge platform that connects everything your teams know—across chats, docs, and apps—into one trusted layer that delivers cited, permission-aware answers everywhere you work.
Guru automatically connects to tools like Slack, Teams, Google Drive, Confluence, Salesforce, Zendesk, and more, so employees and AI assistants can access verified knowledge directly in their workflow.
Every answer shows where it came from, inherits existing permissions, and stays accurate automatically through built-in verification and expert updates.
By connecting knowledge, making it accessible everywhere, and keeping it trustworthy automatically, Guru eliminates manual searches and ensures everyone—human or AI—works from the same truth.
Learn more
Noodle
Noodle is the all-in-one enterprise platform that removes the stress of working across emails, file servers, task managers, spreadsheets, chats, meetings, etc.
Teams that use their Noodle communicate better and are more productive. Your people will see where everything is, understand what everyone is working on, all while improving the company culture.
Features
Cloud or On-Premise Options
Fully Customizable Design
Build Sites in Minutes
Regularly Updated With New Features
Flexible Password Controls
Drag and Drop Features/Post
Track Views of Content
Unlimited Colors/Skins
Create Polls/Surveys
Sync with Active Directory
11 Supported Languages
Built In Block Text Editor
Follow Co-Worker’s Statuses
Create Custom Workflows
Embed Video and Photos
Easily Archive Content
Video Conferencing
Build E-Forms and Reports
Merge Multiple Calendars
Optimized For Speed
All Applications Included
View Personal User Statistics
Personal Digital Workspace
Etc
Learn more
IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
Learn more
Pricing
Starting Price:
$7/user/month
Free Version:
Free Version available.
Integrations
Company Information
HelpLook
Founded: 2023
Singapore
www.helplook.net
Videos and Screen Captures
Other Useful Business Software
AI-powered service management for IT and enterprise teams
Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
