Audience
Consumer-like experiences platform that helps organizations
About BMC Helix Digital Workplace
Interact with channels that can be configured for more value-added experiences. No matter what channel you choose, integrated intelligent knowledge capabilities help you readily locate information to maintain productivity and job satisfaction. Employees expect to use modern tools to do their jobs, from anywhere, at any time, on any device. With BMC Helix Digital Workplace, employees can use multiple channels to find information, request services, and solve problems. Fully supported and embedded cognitive virtual agent delivers a personalized and intelligent end-user experience delivered to you. BMC Helix Virtual Agent understands your questions in the natural language of your choice.