Audience

For companies that need software to streamline employment management

About Happ EX Platform

A successful Customer Experience program does much more than drive short-term, tactical business improvements. It also aids strategic planning and the long-term actions that ultimately deliver a higher return on investment. Happ helps you measure the right customer experiences so you can increase: customer retention, employee engagement and revenue. Customer experience management drives improved business performance. Understanding your customers’ expectations and what is crucial to their satisfaction helps you set priorities and reduces investment risk.

HAPP customer experience management platform features. Digital surveys: Send surveys through alternative digital channels to optimise response rates. Fully automated: Insight collection process triggered by transactions, enabled by simple integrations. Machine learning: Ask the right question to the right customer at the right time – no more frustrated customers and poor survey experiences.

Integrations

No integrations listed.

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Company Information

Happ Consulting Services
Founded: 2015
United Kingdom
www.happcons.com

Videos and Screen Captures

Happ EX Platform Screenshot 1
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Product Details

Platforms Supported
SaaS

Happ EX Platform Frequently Asked Questions

Q: What kinds of users and organization types does Happ EX Platform work with?
Q: What languages does Happ EX Platform support in their product?

Happ EX Platform Product Features

Employee Engagement

Pulse Surveys
Employee Guides
Performance Management
Goal Management
Employee Awards
Feedback Management
Health & Wellness Programs
Benchmarking
Cultural Alignment
Employee Recognition