Audience
Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets
About Hansen CIS
Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.
Other Popular Alternatives & Related Software
UtilityBilling
Improve the transparency and efficiency of your water business with UtilityBilling, a trusted utility billing software. UtilityBilling is a comprehensive solution designed to eliminate hassle and ineffective manual processes in water utilities. It automates daily tasks so operations run efficiently. The platform includes a complete billing solution, bulk invoice generation, powerful CRM, customer portal, and automatic bill and collections notices. UtilityBilling also runs on any browser, anywhere.
Learn more
Eddy
Eddy is the all-in-one HR Suite built to help local businesses hire reliable workers, retain workers through better company culture, and minimize business risk and penalties.
Founded in 2017 by former professional basketball player turned entrepreneur, Travis Hansen, Eddy has grown rapidly due to its simple but powerful product, highly-rated customer service, and focus on local businesses with frontline workers.
With Eddy, local businesses can hire, onboard, manage, and pay workers with one easy-to-use software––no headache required.
Eddy’s core products include:
Eddy People: A core HR and people management platform.
Eddy Hire: An applicant tracking and recruiting system.
Eddy Payroll: A full-service payroll solution.
Eddy starts at $8/employee/month and offers a free demo.
Learn more
UtilAbility
UtilAbility is a Windows based utility billing software package that was developed with you in mind. Now it's easy to create timely and accurate bills for water, sewer, electric, gas, trash pickup, user fees, and even cable television. With UtilAbility's user friendly interface you will feel comfortable right from the start. Our utility billing software adapts to your utility billing requirements and policies so you are free to bill the way you want.
Designed with direct input from our customers, UtilAbility is the utility billing software you've been waiting for! Whether you create bills for a few or thousands, for commercial or government use, UtilAbility will handle the job.
Learn more
Diversified Billing
Utility Billing Software that is Complete ... Comprehensive ... Contemporary.
Diversified Technology has been developing and supporting utility billing software for more than 30 years. Diversified Billing software is used by some 350 utilities across the county to generate more than 7 million utility bills annually.
It is rich and full-featured. It offers clients the opportunity to improve customer service and satisfaction with an online customer portal where customers can access their account information and pay their bills. It offers the opportunity to increase staff efficiency by taking advantage technology to email bills, email customers from within the system and interface with any meter reading or accounting system.
Available for LAN or Cloud, Diversified Billing can even be customized to meet
your unique needs.
Diversified Technology also uses its own software to offer utilities a complete managed billing service which currently sends 800,000 bills per year
Learn more
Integrations
No integrations listed.
Company Information
Hansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online
Hansen CIS Product Features
Billing and Provisioning
Billing & Invoicing
Customizable Billing
Post-Paid Systems
Pre-Paid Systems
Carrier Access Billing
Contract Management
Customer Accounts
Flexible Rate Tables
Internet
Order Management
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
Utility Billing
Billing & Invoicing
Electricity
Meter Management
Metered Billing
ACH Payment Processing
Account Management
Cable
Collections Management
Customer Management
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
