Audience
Businesses and restaurants searching for a solution to manage sales, clients, orders, traffic, employees, and guest data
About GuestXM
Deliver incredible guest experiences. Listen more, analyze it all, and uncover the insights you can act on with GuestXM by Black Box Intelligence, the first customer experience management platform purpose-built for the restaurant industry. Bring brand reputation management into one system. Manage online business profiles, track customer feedback, and then engage guests at the right time with the right response. Get a total picture of your frontline workforce. Hire smarter, motivate with purpose, and retain the talent that lines up with your brand’s standards. Get a complete view of what your guests are thinking and feeling with comprehensive listening across every single channel. Be in complete control over your operations and experiences. Spot successes, respond to issues, and build a culture of action based on data and insights. Observe sales, traffic, employee, and guest data for your brand and your segment.