Audience
eCommerce companies, SMB
About Gorgias
Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one place
Pricing
Starting Price:
$50.00/month
Pricing Details:
Unlimited users 350 tickets/month included All features
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Gorgias
United States
www.gorgias.com/
Videos and Screen Captures
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Product Details
Platforms Supported
SaaS
iPhone
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Gorgias Frequently Asked Questions
Gorgias Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Knowledge Base
Self Service Portal