Asmi
Asmi is an AI that makes real phone calls in the physical world for you. The screen era is over, every morning, Asmi calls, you just talk, and it handles the rest. Calls, IVRs, hold queues, negotiation, and real-world coordination all happen through the same assistant, turning everyday errands into completed tasks instead of another app to manage. Asmi can call a doctor’s office and get someone on the primary care waitlist, gather HVAC quotes and book the option that fits, check in on family in another country, log important details, and help with the kinds of chores that usually require waiting, explaining, confirming, and following up by phone. From plumbers to prescriptions, Asmi is designed for everything that needs a phone call: booking a dentist, disputing a charge, calling a plumber, checking on Mom, canceling a subscription, arranging moving quotes, refilling a prescription, booking a salon, handling an insurance claim, calling about a phone bill, finding an electrician, etc.
Learn more
IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
Learn more
QueryPal
Transform Your Support Team with Effortless Automation
Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch.
With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers.
Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues.
Consistency & Accuracy: Ensure every customer interaction is handled with the same level of care and detail, reducing errors.
Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.
Learn more
High Trek POS
High Trek POS is an all-in-one reservation, ticketing, point-of-sale, digital waiver, and customer management platform built for attractions and experience-based businesses.
Manage online bookings, walk-up sales, group events, memberships, gift cards, waivers, merchandise, food and beverage, cash drawers, facility capacity, and resource scheduling from one connected system.
Our group sales and CRM tools help teams manage inquiries, quotes, reservation holds, payments, automated follow-ups, and complex corporate or private events. Built-in email and SMS communication keeps guests informed and helps convert more inquiries into confirmed reservations.
High Trek POS also offers customer self-service tools, centralized reporting, QuickBooks integration, and a single customer database across every sales channel.
One platform to simplify operations, improve the guest experience, and grow revenue.
Learn more