ActiveOps
Exploiting data to predict and prescribe decisions is critical for service operations. Imagine if every decision is consistently more accurate, timely and planned for. That’s millions of micro-gains every second of the day – at your leaders’ fingertips. Traditional workforce management is evolving. Decision Intelligence is now.
Our customers know that finding and releasing their hidden capacity can reduce overtime, reduce temporary hires, balance their team’s workloads, meet SLAs, manage employee wellbeing and scale for peak times. And they can do all of this intra-day, in real-time, with decision intelligence. The results are phenomenal.
We are the only dedicated decision intelligence for service operations SaaS solution supporting the many aspects of service across banking, insurance, healthcare and BPS.
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InfiViz
InfiViz is a trusted retail visual intelligence partner for global CPG brands.
By combining Image Recognition and AI, our platforms empower retail sales leaders and marketing teams with rich, detailed and accurate in-store execution insights to optimize retail execution, at scale and boost per-store sales by up to 4%.
Get >95% accurate, actionable and real-time execution metrics to improve on-shelf SKU visibility, prevent Out-of-Stocks, and monitor store compliances across 400K + stores.
We have scaled 400,000 stores across 16+ countries.
Top CPG brands like P&G, Nestle, ABinBev and ITC-India today use InfiViz to
Get precision SKU detection in both General and Modern trade stores.
Empower field-force/salesmen/store owners with real-time insights and action plan to fix execution errors on the spot.
Cover 10X more stores.
Improve per-store sales by 2%-4%.
Frequently monitor Store compliance.
Optimize retailer and merchnadizer payouts
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Docubee
Docubee is an intelligent contract automation platform that allows you to quickly and painlessly generate, manage, share, and sign contracts. Featuring powerful conditional logic-based workflows, generative AI technology, and an easily adaptable interface, Docubee makes it easy to automate your most complex contracts and agreements.
Gather information, generate and share documents, collect secure eSignatures, and audit progress all within one secure and easy-to-use platform. Spend less time manually processing contracts and more time focusing on the relationships that matter. Docubee streamlines contract management so you can scale your business efficiently and enhance the ROI of each contract.
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Assembled
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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