Audience

Companies requiring a user analytics and product engagement solution to drive growth

About Gainsight PX

Gainsight PX enables you to deeply understand what users are doing in your product, collect feedback, and create in-app engagements like walkthroughs and guides to drive onboarding and adoption. Visualize how cohorts of users naturally move through your product. Identify key dropoff points or areas of low feature or module usage. Determine which features correlate with high user satisfaction and long-term retention. Analyze adoption and retention by specific user segments or attributes. Onboard and drive users to key features with in-product engagement. Build in-app guides to walk users through product setup and introduce core features. Leverage guides, tooltips, and hotspots to activate usage of new or lesser-known features. Create highly personalized engagement experiences based on user characteristics such as role, geography, historical product behavior, and more.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

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Company Information

Gainsight
Founded: 2016
United States
www.gainsight.com/product-experience/

Videos and Screen Captures

Gainsight PX Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Gainsight PX Frequently Asked Questions

Q: What kinds of users and organization types does Gainsight PX work with?
Q: What languages does Gainsight PX support in their product?
Q: What kind of support options does Gainsight PX offer?
Q: What other applications or services does Gainsight PX integrate with?
Q: What type of training does Gainsight PX provide?
Q: Does Gainsight PX offer a free trial?

Gainsight PX Product Features

Customer Engagement

Analytics
Churn Management
Feedback Collection
Communication Management
Community Management
Content Syndication
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Survey Management
Trend Analysis
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Text Analysis

Digital Adoption Platforms

Audience Segmentation
Contextual Guidance
In-App Training
Multi-Language
Surveys & Feedback
Content Creation
Data Validation
Launch Management
Self Service Tools
User Onboarding

Product Analytics

Automatic Data Capture
Real-Time Data Analysis
User Segmentation
Attribution
Customer Journey Analytics
Touchpoint Analytics
Product Engagement Scoring
Data History Retention
Churn Reporting
Data Export
Data Labeling
Customer Feedback Collection
Customer Guidance

Gainsight PX Additional Categories