Guide to Fundraising Software
Fundraising software is a type of technology that helps organizations, non-profits and other businesses collect, track and manage donations, contributions and sponsorships. This type of software is designed to streamline the entire donation process from start to finish. It allows users to create campaigns, solicit funds, receive donations online or offline via cash/check/credit card payment and track donor data over time.
Fundraising software gives organizations the ability to accept one-time payments or recurring donations, set up event registration pages with multiple ticket types or levels of sponsorship, segment donors by wealth level or other criteria so they can target fundraising appeals accordingly and generate reports on donor and fundraising activity. Organizations can also use this software to build an email list and send personalized messages to potential supporters. Additionally, some platforms offer integration options with existing databases such as Salesforce or accounting systems like QuickBooks.
The top features offered by most fundraising platforms are drag & drop page builders for creating donation forms; automated tax receipts for donors; integrated payment gateways for secure transactions; powerful analytics tools for tracking donations over time; reporting features for analyzing gift histories; user profiles with history data & notes; content management systems (CMS) for creating landing pages; social media integration tools; email marketing automation capabilities; mobile-friendly donation forms optimized for any device platform; multi-lingual support for international donors; custom integrations with third-party applications such as Google Drive & Dropbox and advanced security protocols to protect confidential donor information from hackers.
Overall, fundraising software provides organizations with all the essential tools they need to effectively manage their campaigns while streamlining their workflows at the same time. The right solution can help increase efficiency while allowing organizations to maximize their revenue opportunities.
Features Provided by Fundraising Software
- Donation Management: Fundraising software provides tools for managing incoming donations. This includes tracking donor information, setting up recurring donations, automating thank-you emails and receipts, and analyzing giving trends.
- Event Management: Fundraising software offers a suite of tools to help with event planning. This includes creating online registration forms, tracking ticket sales and attendance, managing volunteers and vendors, creating payment pages to accept payments online or at the door, and providing reports on event performance.
- Peer-to-Peer Fundraising: Many fundraising platforms offer the ability to create “peer-to-peer” campaigns where supporters can create their own profiles with customizable donation pages. They can then share their pages with family and friends in order to solicit donations from multiple people in a single campaign effort.
- Social Media Integration: Fundraising platforms typically offer social media integration that enables organizations to easily post links directly from the platform onto their social networks as part of campaigns or individual support drives.
- Data Analytics: These platforms provide powerful data analysis capabilities that allow organizations to track donations over time as well as gain insights into donor behavior and preferences. Some also provide predictive analytics capabilities that allow organizations to identify potential new sources of funding based on historical giving patterns.
- Automated Reporting: Most fundraising solutions come with automated reporting features that allow organizations to quickly generate detailed reports about their fundraising activities (e.g., total donations received for a period of time). These reports can be used for both internal decision making as well as sharing progress updates with donors and other stakeholders.
What Types of Fundraising Software Are There?
- Crowdfunding Software: Crowdfunding software allows individuals and organizations to set up online donation campaigns and track the progress. It can also be used for peer-to-peer fundraising, where individuals can promote the campaign within their own networks to raise funds.
- Donor Management Software: This kind of software is used to store donor information and track donation history. It also helps to categorize donors, streamline the donation process, and generate reports.
- Fundraising Event Software: This type of software helps organizers manage fundraising events like galas, auctions, races, etc. It includes features such as event registration, ticketing capabilities, email marketing tools, payment processing options, and more.
- Online Giving/eCommerce Software: This kind of fundraising software enables organizations to accept donations through their website or a mobile app. It typically includes features like recurring giving options, donation forms with customizable fields, payment gateways integration capabilities and more.
- Grant Management Software: This type of software is used by nonprofits and foundations to track grant applications from start to finish—from submitting an application through reporting on progress made with funded programs. It usually includes features for applicant tracking, document sharing, budget tracking, and more.
- Fundraising Analytics Software: This type of software helps track fundraising efforts to analyze the success of campaigns. It collects data from various sources to provide insights on donor engagement and giving patterns as well as other metrics.
Fundraising Software Trends
- Increased Flexibility: Fundraising software is becoming increasingly flexible, allowing for a wide range of customization options to meet the needs of any type of organization. This can include features such as automated donations, integration with accounting software, customizable reporting, and more.
- Automation: Automation is becoming increasingly common in fundraising software, allowing organizations to automate tasks such as donor acknowledgments, invoicing, and gift processing. This reduces the amount of time and energy needed to manage fundraising activities.
- Mobile Capabilities: As smartphones become more prevalent in everyday life, fundraising software is beginning to incorporate mobile capabilities in order to reach a wider audience. This includes features such as mobile donation forms and mobile payment processing.
- Improved Security: With the prevalence of data breaches, security has become a major priority for organizations using fundraising software. As such, newer fundraising software solutions are incorporating enhanced security measures such as encryption and two-factor authentication.
- Social Media Integration: Social media has become an important tool for engaging donors and spreading awareness about causes. As such, many modern fundraising software solutions are now integrating with popular social media platforms in order to make it easier for organizations to connect with their supporters on these platforms.
- Increased Analytics: One of the key benefits of fundraising software is the ability to gain insight into donor behavior and trends. As such, many modern solutions are now incorporating advanced analytics capabilities in order to provide organizations with real-time data and insights into their fundraising efforts.
Fundraising Software Advantages
- Increased Productivity: Fundraising software can help streamline workflows and automate processes, reducing the need for manual labor and allowing employees to focus on more critical tasks. This can lead to improved efficiency and higher overall productivity.
- Automated Reporting: Most fundraising software includes automated reporting features that help organizations stay organized with streamlined data collection, analysis, and reporting. This allows them to better track progress towards their goals and ensure they’re achieving the desired outcomes.
- Improved Collaboration: Fundraising software often includes real-time collaboration features such as chat rooms, document sharing, task management tools, and more. These features allow teams to communicate more easily, collaborate more effectively, and make quick decisions when needed.
- Accessibility & Mobility: Fundraising software is typically cloud-based which means all relevant information can be accessed from anywhere at any time. This makes it easier for organizations to stay connected with their stakeholders no matter where they are or what device they’re using.
- Easier Donation Processing: Many fundraising solutions come with built-in donation processing capabilities which makes it much easier for organizations to collect donations online without having to use third-party payment processors or integrations. This also helps streamline the donation process and increases donor engagement by providing a seamless experience from start to finish.
- Segmentation & Targeting: Most fundraising software offers features designed to help organizations better target their outreach efforts. These features allow users to segment donor lists by specific criteria such as location, age, or donation amount and then send targeted communications based on those segments. This helps ensure that organizations are reaching the right people with the right message at the right time.
- Automated Communications: Fundraising software can also automate many of the day-to-day tasks associated with donor relations. This includes things like thank you emails, automated follow up reminders, and even personalized messages to donors or potential donors throughout the year.
How to Pick the Right Fundraising Software
Selecting the right fundraising software for your organization can be a daunting task. To help narrow down the choices, here are some tips for selecting the right fundraising software:
- Determine Your Needs: Start by making a list of what you need from a fundraising software solution. Consider areas such as payment options, donation tracking and reporting, customer relationship management tools, donation forms and so on. This will help you to identify which programs offer the features that match your criteria.
- Research Options: Once you have identified your main requirements, research the available software solutions to see which ones meet your needs the best. Compare features, pricing models and customer reviews before making any commitments. Make use of the comparison tools above to organize and sort all of the fundraising software products available.
- Test and Demo: Before investing in a particular fundraising software solution, test it out. Request free demos or trial versions if they’re offered so that you can ensure that it fits with your processes and is easy to use for both donors and staff members.
- Budget Concerns: Last but not least, make sure to consider budget concerns when deciding which software will work best for your organization's needs - compare prices between vendors and determine whether there are ongoing costs associated with using certain products (e.g., subscription fees).
What Types of Users Use Fundraising Software?
- Non-Profit organizations: Organizations that rely on fundraising software to manage donations from individual donors, foundations, businesses, and more.
- Educational Institutions: Schools and universities that use online donation portals to accept donations from alumni and friends of the institution.
- Political Campaigns: Political candidates or groups who use fundraising software as a way of collecting funds for their campaign.
- Religious Groups: Churches and other religious organizations that need a way to collect financial contributions from their members.
- Civic Organizations: Local groups such as charities, volunteer programs, or other civic organizations that use fundraising software to collect donations.
- Individual Fundraisers: Individuals who are raising money for personal causes or projects such as medical bills or charity events who turn to donation portals as a way of reaching out and collecting funds from potential donors.
- Businesses/Corporations: Companies that wish to show support for certain causes by donating through a platform designed specifically for this purpose.
- Foundations: Foundations and grant-making organizations that use fundraising software as a way of connecting with potential grantees and creating an online donation portal.
- Events/Conferences: Companies or individuals who are hosting events such as conferences, workshops, or other types of gatherings that wish to collect donations from those interested in attending.
How Much Does Fundraising Software Cost?
The cost of fundraising software can vary greatly depending on the features and capabilities it offers. For basic services, such as online payment processing, donor management and event registration tools, prices may range from free to a few hundred dollars per month. At the other end of the spectrum, more comprehensive packages may include sophisticated data analytics, CRM functionality and donor relationship management tools and can cost thousands of dollars per month. The right platform for your organization will depend largely on your specific requirements and budget constraints. Consider speaking to a fundraising software specialist to find out more about the best options for your particular needs.
What Software Does Fundraising Software Integrate With?
Fundraising software is designed to help organizations manage their fundraising efforts by providing a central platform for tracking donor information, donations, and general communications. Many fundraising tools have the ability to integrate with other types of software in order to provide a more comprehensive solution. Examples of software that can integrate with fundraising tools include CRM systems, marketing automation platforms, payment services, email service providers, analytics tools, and website development solutions. By connecting these other services with the fundraising platform, organizations can gain access to critical data and insights as well as broader marketing and communication capabilities. Additionally, many integrated systems offer automated features that streamline processes such as donation processing or donation receipts. Integrating additional types of software can allow nonprofits to more effectively manage their campaigns which consequently leads to increased donor engagement and better overall performance of their nonprofit operations.