Audience

Enterprise retailers, global fashion brands, and ecommerce leaders seeking AI-powered product discovery, personalized merchandising, and scalable search solutions to drive higher conversions and revenue growth

About Fredhopper

Fredhopper, a Crownpeak solution, is an AI-powered product discovery platform designed for enterprise retailers and global brands. It combines advanced AI with human curation to deliver smarter search, personalized recommendations, and intelligent merchandising. Trusted by over 250 international retailers, Fredhopper helps brands increase conversions, boost average order value, and reduce manual merchandising tasks. The platform enables businesses to create localized, globally scalable shopping experiences tailored to regional trends and shopper behavior. With seamless Shopify integration and full control over brand storytelling, Fredhopper empowers retailers to turn product discovery into measurable e-commerce growth.

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Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews for Fredhopper Write a Review

Company Information

Rezolve Ai
Founded: 2016
United Kingdom
www.crownpeak.com/fredhopper/

Videos and Screen Captures

Fredhopper Screenshot 1
Fredhopper Screenshot 1 Fredhopper Screenshot 2
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Fredhopper Frequently Asked Questions

Q: What kinds of users and organization types does Fredhopper work with?
Fredhopper works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Fredhopper support in their product?
Fredhopper supports these languages: English.
Q: What kind of support options does Fredhopper offer?
Fredhopper offers support via online.
Q: What other applications or services does Fredhopper integrate with?
Fredhopper integrates with: Comestri, FirstSpirit CMS, and eStar.
Q: What type of training does Fredhopper provide?
Fredhopper provides training in the form of documentation.

Fredhopper Product Features

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported

eCommerce Personalization

Abandoned Cart Email Not Supported
Product Recommendations Not Supported
Offers & Discounts Notifications Not Supported
Personalized Site Navigation Not Supported
Social Insights Not Supported
A/B Testing Not Supported
Reporting / Analytics Not Supported
Dynamic Pricing Not Supported

Fredhopper Verified User Reviews

Write a Review
  • An Attraqt User
    Product owner
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 20,000 or More
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "A good evolving tool with a vision and flexible & cooperative team"

    4 out of 5 stars Posted 2021-06-04

    Pros: A lot of easy controls in their merchandising studio for everything from filters to ranking to result modifications to search settings, to presentation attributes to a lot of custom triggers that you might need on front end, while allowing to incorporate their AI modules of AI scores and AI search as per choice.
    we are dealing with a wonderful supporting team with enough flexibility to offer you their time to find solutions together and not just dump that this is what it is and you deal with whatever you want to do on front end. they are happy to put smaller customizations in place for clients which are more configuration oriented on their side that makes it a worthy relationship.
    They are evolving their integration mechanism to be completely API and streaming based that would be cutting edge in industry.
    Their preview environment is good (could be made more useful with UI/uX improvements as well), also allows a prepublished and published API version from the same environment. they can offer n number of test and live environments as per our need.

    Cons: Bit naive initially if you are integrating based on CSV files. localization of values is troublesome. handing of date attributes is out of question. every piece of consulting is charged, so need to use those wisely. there are some UI/UX lag in the tool that should be improved soon, specially on the preview tool.

    Overall: Loved working with them and brainstorming together to find creating solutions to consumer problems. their openness to make it work with anything and everything is really good. So, I'd recommend them any time to other people who need the tool.

    Read More...
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