Audience
Independent repair shops and small repair chains (phones, tablets, computers, consoles, e-scooters), mainly in France.
About FixVault
FixVault is cloud-based management software for electronics repair shops. Repair tickets record IMEI or serial numbers, unlock codes, device condition and photos, with multiple devices per ticket. Staff manage estimates, customer e-signatures, invoices and credit notes, repair-status updates, warranty records, after-sales service and online customer tracking. A point of sale includes a French fiscal journal, closings and Z reports. Parts inventory supports variants, barcodes and IMEI tracking, supplier records and purchase orders. The system supports device buybacks and police-register records, SMS, email, WhatsApp and Messenger, and AI estimate and diagnostic assistance. Shops can connect supported payment terminals and online payment services. Designed for independent repair shops and small chains serving phones, tablets, computers, consoles and e-scooters, FixVault runs in a web browser, hosts data in France and uses nightly encrypted backups.
Other Popular Alternatives & Related Software
iRepairOS
iRepairOS is Windows desktop software for independent smartphone, tablet, and electronics repair shops. It organizes customer and device records, repair intake, work orders, estimates, parts inventory, and used-device purchases and sales. Staff can record device condition and IMEI details, prepare repair documents, collect customer approval through a one-time code sent by SMS or email, and turn accepted estimates into repair tickets. Additional tools include parts cost and margin tracking, sales and repair analytics, Italian electronic invoice XML (FatturaPA), T.U.L.P.S.-oriented records for used-device purchases, automated local backups, and software updates. The application stores its operational data on the shop's PC and is designed to work offline. Its interface is available in Italian and English. Annual licenses cover one, three, or multiple PCs, with a separate lifetime-license option.
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RepairNest POS
RepairNest POS is a cloud-based point-of-sale and repair-management system for cell phone stores and phone, computer, and game-console repair businesses. It manages repair tickets from check-in through pickup, technician assignments, status texts and emails, repair history, and Smart Repair suggestions based on parts used in past jobs. Checkout supports repairs, phones, accessories, bill payments, card payments through supported processors, dual pricing, layaway, store credit, and receipts with Google review QR codes. Inventory tools include IMEI and serial tracking, Invoice Scan for adding supplier invoices from photos or PDFs, vendor returns, and transfers across locations. Employee features include sale PINs, cash-drawer locks, automatic logout, time tracking, and commissions. It also provides customer records, reports, multi-location and franchise tools, and an interface in English, Spanish, French, or Arabic.
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Digital Wrench
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Digital Wrench covers repair order tracking, inventory management, invoice history, customer tracking, time tracking, invoicing, marketing, customer scheduling, work orders, estimates, and much more. You can also customize the invoice printouts, several reports, and the vehicle/unit screen to match your business needs.
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SpudgerHQ
SpudgerHQ is web-based repair shop management software for phone and device repair businesses, built for solo operators and small repair teams. It connects repair intake, customer and device records, POS checkout, inventory, purchasing, customer orders, reporting, and end-of-day operations in one system.
Staff record IMEI or serial numbers, document device condition with Device Damage Sketch, add parts and services, assign technicians, and track each job through repair, QA, payment, and pickup. Customers can review and sign digital Repair Agreements by QR code or email.
Inventory covers quantity-based products and serialized devices, with purchasing and receiving, barcode labels, stock adjustments, and stocktakes. Customer Orders reserve stock or a specific device and take deposits.
SpudgerHQ runs in the browser on desktop, tablet, and mobile. Solo and Team plans are billed monthly or annually, with a 14-day free trial.
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Pricing
Starting Price:
€49/month
Pricing Details:
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial:
Free Trial available.
Company Information
E.repare
Founded: 2016
France
fixvault.fr
Videos and Screen Captures
Desktop point-of-sale screen with cart, accessory catalog, order actions, and checkout.
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Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online
FixVault Frequently Asked Questions
Q: What kinds of users and organization types does FixVault work with?
FixVault works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does FixVault support in their product?
FixVault supports these languages: French.
Q: What kind of support options does FixVault offer?
FixVault offers support via online.
Q: What other applications or services does FixVault integrate with?
FixVault integrates with: Facebook Messenger, PayPal Point of Sale, Revolut, SumUp, and WhatsApp.
Q: Does FixVault have an API?
Yes, FixVault has an API.
Q: What type of training does FixVault provide?
FixVault provides training in the form of documentation and videos.
Q: Does FixVault offer a free trial?
Yes, FixVault offers a free trial.
Q: How much does FixVault cost?
Pricing for FixVault starts at €49/month.
