CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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Square POS is a simple and intuitive point-of-sale (POS) solution that delivers a robust set of tools for sales tracking, inventory, online payment processing, digital receipts, and analytics. Available for Android and iOS devices, Square POS provides a recording of transactions offline by storing data locally and then automatically syncing all information when their is an Internet connection. Additionally, Square POS enables users to seamlessly manage details, such as names, prices, and quantities and provides features such as a barcode scanner, discounts, credit card processing, gift cards, refunds, and more. Whether or not your business has a brick-and-mortar location, building a robust online presence can help you engage customers from a distance. Square’s online solutions work with any of the above point-of-sale systems, or you can use them on your own. We give you the tools to create thumb-stopping, compelling, and on-brand ads that perform.
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Dolmen
Even though digital experiences are more and more important for customers, 95% of the revenue generated in retail comes from brick-and-mortar stores. The role of these stores is the key if you want to optimize your customer knowledge. Acquire new customers and get to know their tastes, shopping habits, family, other retail store visited, projects. Optimize your database and create relevant customer segmentations in a fully secured environment. Increase the effectiveness of your marketing campaigns through email, SMS, rich SMS, and postal mail. Dolmen is a local customer marketing platform, used by points of sale to collect and use the data provided by their customers and prospects. Qualified databases to increase your customer knowledge. All-in-one marketing platform to manage your marketing campaigns. Mobile, web and in-store data collection.
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