DiscoverText
Collaborative text analytics for human and machine-learning. We provide dozens of multilingual, text mining, data science, human annotation, and machine-learning features. DiscoverText offers a range of simple to advanced cloud-based software tools empowering users to quickly and accurately evaluate large amounts of text data. Our customers sort unstructured free text common in market research, as well as associated metadata, also found in customer feedback platforms, CRMs, chats, email, large scale HR or other surveys, public comment to government agencies, Twitter, RSS feeds, and other forms of text data. Find out why we are ranked #1 for text, metadata, and social network analysis support and trusted by hundreds of academic research groups. Our machine-learning sifters are created in hours or just a few minutes using crowdsourcing. We offer an API and support technical integrations with Twitter and SurveyMonkey.
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Komprehend
Komprehend AI APIs are the most comprehensive set of document classification and NLP APIs for software developers. Our NLP models are trained on more than a billion documents and provide state-of-the-art accuracy on most common NLP use cases such as sentiment analysis and emotion detection. Try our free demo now and see the effectiveness of our Text Analysis API. Maintains high accuracy in the real world, and brings out useful insights from open-ended textual data. Works on a variety of data, ranging from finance to healthcare. Supports private cloud deployments via Docker containers or on-premise deployment ensuring no data leakage. Protects your data and follows the GDPR compliance guidelines to the last word. Understand the social sentiment of your brand, product, or service while monitoring online conversations. Sentiment analysis is contextual mining of text which identifies and extracts subjective information in the source material.
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WordStat
WordStat is a flexible and easy-to-use text analysis software – whether you need text mining tools for fast extraction of themes and trends, or careful and precise measurement with state-of-the-art quantitative content analysis tools. WordStat can be used by anyone who needs to quickly extract and analyze information from large amounts of documents. Our content analysis and text mining software can be used in many applications such as analysis of open-ended responses, business intelligence, content analysis of news coverage, fraud detection and more. WordStat‘s seamless integration with SimStat – our statistical data analysis tool – QDA Miner – our qualitative data analysis software – and Stata – the comprehensive statistical software from StataCorp, gives you unprecedented flexibility for analyzing text and relating its content to structured information, including numerical and categorical data.
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Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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