Audience
Companies searching for a real-time catalog order management solution
About Etiya Order Management
Increasing customer expectations bring reduced customer tolerance to poor quality service and delays in delivery. While customers want to track end-to-end order status on their preferred channels, there is a tendency to cancel or make last-minute changes to orders in the absence of this. The quality of service risk level is further elevated for complex, multi-vendor-created packages due to uncoordinated order processes. Etiya Order Management provides flexible, catalog-driven order capture, decomposition, validation, negotiation, orchestration, and execution with jeopardy, exception, and fall-out management. It flexibly configures and customizes all customer interaction flows between a company and its customers. It captures orders from all sales portals and validates orders to maintain business integrity. It can handle millions of orders per day. Catalog-driven order fulfillment enables operators to speed new offers to market and make fulfillment process changes with ease.
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Integrations
No integrations listed.
Company Information
Etiya
Founded: 2004
Holland
www.etiya.com/en/products/order-management
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SaaS
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