Audience

Companies searching for a real-time catalog order management solution

About Etiya Order Management

Increasing customer expectations bring reduced customer tolerance to poor quality service and delays in delivery. While customers want to track end-to-end order status on their preferred channels, there is a tendency to cancel or make last-minute changes to orders in the absence of this. The quality of service risk level is further elevated for complex, multi-vendor-created packages due to uncoordinated order processes. Etiya Order Management provides flexible, catalog-driven order capture, decomposition, validation, negotiation, orchestration, and execution with jeopardy, exception, and fall-out management. It flexibly configures and customizes all customer interaction flows between a company and its customers. It captures orders from all sales portals and validates orders to maintain business integrity. It can handle millions of orders per day. Catalog-driven order fulfillment enables operators to speed new offers to market and make fulfillment process changes with ease.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Etiya
Founded: 2004
Holland
www.etiya.com/en/products/order-management

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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Phone Support
Online

Etiya Order Management Frequently Asked Questions

Q: What kinds of users and organization types does Etiya Order Management work with?
Q: What languages does Etiya Order Management support in their product?
Q: What kind of support options does Etiya Order Management offer?
Q: What type of training does Etiya Order Management provide?

Etiya Order Management Product Features

Order Management

Order Fulfillment
Catalog Management
Back Order Management
Recurring Orders
Order Tracking
Returns Management
Special Order Management
Inventory Management
Shipping Management
Order Entry